Useful Information
47
*1 KX-TG6431 series: page 3
Answering system (KX-TG6421/KX-TG6431 series: page 3)
Caller information is
displayed or announced
late.
*1
L
Depending on your service provider/telephone
company, the unit may display or announce the
caller’s information at the 2nd ring or later.
L
Move closer to the base unit.
Caller information is not
announced.
*1
L
The handset or base unit’s ringer volume is
turned off. Adjust it (page 15, 21).
L
The Talking Call Display feature is turned off.
Turn it on (page 22).
L
The number of rings for the answering system is
set to
“
2
”
or
“
Toll saver
”
. Select a different
setting (page 36).
I cannot dial the phone
number edited in the caller
list.
L
The phone number you dialed might have been
edited incorrectly (for example, the long distance
“1” or the area code is missing). Edit the phone
number with another pattern (page 30).
Time on the unit has shifted.
L
Incorrect time information from incoming Call
Display changes the time. Set the time
adjustment to
“
Manual
”
(off) (page 22).
The 2nd caller’s information
is not displayed during an
outside call. (Visual Call
Waiting feature does not
function.)
L
In order to use Call Display, Call Waiting, or
Visual Call Waiting, you must first contact your
service provider/telephone company and
subscribe to the desired service.
After subscribing, you may need to contact your
service provider/telephone company again to
activate this specific service, even if you already
subscribed to both Call Display and Visual Call
Waiting services.
Problem
Cause/solution
I cannot operate the
answering system.
L
Someone is using the unit. Wait for the other
user to finish.
L
A caller is leaving a message. Wait for the caller
to finish.
L
The handset is too far from the base unit. Move
closer.
Problem
Cause/solution
TG64xxC(e).book Page 47 Monday, December 22, 2008 4:02 PM