Useful Information
39
Troubleshooting
General use
Programmable settings
Problem
Cause/solution
The unit does not work.
L
Make sure the batteries are installed correctly
and fully charged (page 9).
L
Check the connections (page 8).
L
Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the
base unit. Register the handset (page 34).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly
connected (page 8).
L
Disconnect the unit from the telephone line and
connect a known working telephone. If the
working telephone operates properly, contact
our service personnel to have the unit repaired.
If the working telephone does not operate
properly, contact your telephone service
provider.
The indicator on the top
right of the handset flashes
slowly.
L
New messages have been recorded. Listen to
the new messages (page 27).
L
New Voice Mail messages have been recorded.
Listen to the new Voice Mail messages (page
32).
Problem
Cause/solution
I cannot program items.
L
Programming is not possible while either the
base unit or another handset is being used. Try
again later.
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and
start again after hanging up.
TG103xC.book Page 39 Wednesday, February 28, 2007 5:25 PM