19.1.5 Voice Mail DTMF Integration
Description
The PBX and the VPS connected to the PBX can transmit commands using DTMF signals to each other. The
PBX sends preprogrammed commands using DTMF to the VPS automatically to change the answering service
between Voice Mail (VM) service mode and Automated Attendant (AA) service mode or to inform the extension
status (e.g., busy). The VPS sends the commands to the PBX like an SLT.
The following answering services and features are available:
1.
Voice Mail (VM) Service Mode
When a caller reaches the VPS, the VPS greets and guides the caller to leave a voice message for a
specified mailbox.
[Example]
The VPS sends the message to the caller, "Thank you for calling Panasonic. Please enter the mailbox
number of the person you wish to leave your message for."
¯
The caller dials the mailbox number. Then, the dialed number is sent to the VPS via the PBX.
¯
The VPS sends the personal greeting to the caller, "You have reached Mike’s voice mail. I am sorry I
cannot take your call right now. Please leave a message and I will call you back."
¯
The caller leaves a message.
If the call reroutes to the floating extension number of the VM (DTMF) Group or the extension in the VM
(DTMF) group by such as the FWD feature, when the VPS answers the call, the PBX will dial the mailbox
number of the corresponding group or extension and any other digits required to the VPS automatically
using the caller-dialed number (Follow on ID). In this case, the caller can reach a mailbox without knowing
the mailbox number.
[Available Features for Follow on ID]
a.
FWD to a Mailbox
b.
Intercept Routing to a Mailbox
c.
Call Transfer to a Mailbox
d.
Listening to a Message in a Mailbox
2.
Automated Attendant (AA) Service Mode
The VPS greets and guides the caller to the desired extension directly without operator assistance.
3.
VM
®
AA Service, AA
®
VM Service
It is possible to switch the service mode assigned on the VPS port, from the VM service to AA service or
vice versa.
System Explanation
1.
Service Mode Assignment
Assign the service mode, VM service or AA service, to the VM (DTMF) group to correspond with the
assignment of the VPS.
5.22 [3-8-2] VM(DTMF) Group—Group Settings—
Type
2.
DTMF Command Assignment
Assign the DTMF command to suit the VPS settings.
Document Version 2008-11
Feature Manual
339
19.1.5 Voice Mail DTMF Integration
Содержание KX-TDA50G
Страница 13: ...Section 1 Features and Configurations A Document Version 2008 11 Feature Manual 13...
Страница 26: ...26 Feature Manual Document Version 2008 11 1 1 7 Automatic Time Adjustment...
Страница 27: ...Section 2 Features and Configurations B Document Version 2008 11 Feature Manual 27...
Страница 30: ...30 Feature Manual Document Version 2008 11 2 1 1 BGM Background Music...
Страница 31: ...Section 3 Features and Configurations C Document Version 2008 11 Feature Manual 31...
Страница 66: ...66 Feature Manual Document Version 2008 11 3 1 21 CTI Computer Telephony Integration...
Страница 67: ...Section 4 Features and Configurations D Document Version 2008 11 Feature Manual 67...
Страница 90: ...90 Feature Manual Document Version 2008 11 4 1 11 Doorphone Call...
Страница 91: ...Section 5 Features and Configurations E Document Version 2008 11 Feature Manual 91...
Страница 102: ...102 Feature Manual Document Version 2008 11 5 1 9 External Sensor...
Страница 103: ...Section 6 Features and Configurations F Document Version 2008 11 Feature Manual 103...
Страница 124: ...124 Feature Manual Document Version 2008 11 6 1 7 FWD DND Button Group FWD Button...
Страница 125: ...Section 7 Features and Configurations G Document Version 2008 11 Feature Manual 125...
Страница 130: ...130 Feature Manual Document Version 2008 11 7 1 1 GROUP FEATURES...
Страница 131: ...Section 8 Features and Configurations H Document Version 2008 11 Feature Manual 131...
Страница 138: ...138 Feature Manual Document Version 2008 11 8 1 6 Hot Line...
Страница 139: ...Section 9 Features and Configurations I Document Version 2008 11 Feature Manual 139...
Страница 175: ...Section 10 Features and Configurations L Document Version 2008 11 Feature Manual 175...
Страница 183: ...Section 11 Features and Configurations M Document Version 2008 11 Feature Manual 183...
Страница 193: ...Section 12 Features and Configurations O Document Version 2008 11 Feature Manual 193...
Страница 200: ...200 Feature Manual Document Version 2008 11 12 1 5 Operator Features...
Страница 201: ...Section 13 Features and Configurations P Document Version 2008 11 Feature Manual 201...
Страница 272: ...272 Feature Manual Document Version 2008 11 13 1 28 PT Programming...
Страница 273: ...Section 14 Features and Configurations Q Document Version 2008 11 Feature Manual 273...
Страница 276: ...276 Feature Manual Document Version 2008 11 14 1 2 Quick Setup...
Страница 277: ...Section 15 Features and Configurations R Document Version 2008 11 Feature Manual 277...
Страница 283: ...Section 16 Features and Configurations S Document Version 2008 11 Feature Manual 283...
Страница 301: ...Section 17 Features and Configurations T Document Version 2008 11 Feature Manual 301...
Страница 322: ...322 Feature Manual Document Version 2008 11 17 1 6 TRS Toll Restriction...
Страница 323: ...Section 18 Features and Configurations U Document Version 2008 11 Feature Manual 323...
Страница 325: ...Section 19 Features and Configurations V Document Version 2008 11 Feature Manual 325...
Страница 346: ...346 Feature Manual Document Version 2008 11 19 1 5 Voice Mail DTMF Integration...
Страница 347: ...Section 20 Features and Configurations W Document Version 2008 11 Feature Manual 347...
Страница 354: ...354 Feature Manual Document Version 2008 11 20 1 4 Wireless XDP Parallel Mode...
Страница 355: ...Section 21 Appendix Document Version 2008 11 Feature Manual 355...
Страница 373: ...Index Document Version 2008 11 Feature Manual 373...