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Call from Extension—FWD Destination
PT Programming Manual References
Feature Manual References
13.1.16 Private Network Features—Network ICD Group
19.1.2 Virtual PS
9.1.5 ICD Group Features—Overflow
Description
When waiting calls exceed the waiting queue capacity, they may be redirected to a preprogrammed destination
or a busy tone may be sent to the callers by the following features:
1.
Intercept Routing—Overflow in an Incoming Call Distribution Group
2.
Busy on Busy
1.
Intercept Routing—Overflow in an Incoming Call Distribution Group
Intercept Routing—Overflow in an Incoming Call Distribution Group works in one of following conditions:
a.
There is no space in the waiting queue.
b.
The Queuing Time Table is not assigned and there are no extensions logged in.
c.
An Overflow command is assigned to the Queuing Time Table.
d.
The Overflow time expires.
e.
Manual Queue Redirection is performed.
[Available Destination]
The overflow destinations can be assigned for each incoming call distribution group and each time mode
(day/lunch/break/night) (
®
17.1.5 Time Service). The destination can be assigned as follows, depending
on the above conditions.
•
For a) and b):
5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Overflow Queuing Busy—
Busy—Destination-Day, Lunch, Break, Night
[627] Destination When All Busy
•
For c), d), and e):
5.12 [3-5-1] Incoming Call Distribution Group—Group Settings—Overflow No Answer—
& Manual Queue Redirection—Destination-Day, Lunch, Break, Night
[625] Destination for Overflow Time Expiration
Destination
Availability
Wired Extension (PT/SLT/T1-OPX)
ü
PS
ü
ICD Group
ü
Document Version 2010-11
Feature Manual
153
9.1.5 ICD Group Features—Overflow
Содержание KX-TDA50
Страница 12: ...12 Feature Manual Document Version 2010 11 Table of Contents...
Страница 13: ...Section 1 Features and Configurations A Document Version 2010 11 Feature Manual 13...
Страница 26: ...26 Feature Manual Document Version 2010 11 1 1 7 Automatic Time Adjustment...
Страница 27: ...Section 2 Features and Configurations B Document Version 2010 11 Feature Manual 27...
Страница 30: ...30 Feature Manual Document Version 2010 11 2 1 1 BGM Background Music...
Страница 31: ...Section 3 Features and Configurations C Document Version 2010 11 Feature Manual 31...
Страница 68: ...68 Feature Manual Document Version 2010 11 3 1 22 CTI Computer Telephony Integration...
Страница 69: ...Section 4 Features and Configurations D Document Version 2010 11 Feature Manual 69...
Страница 92: ...92 Feature Manual Document Version 2010 11 4 1 11 Doorphone Call...
Страница 93: ...Section 5 Features and Configurations E Document Version 2010 11 Feature Manual 93...
Страница 104: ...7 7 5 5 External Sensor 104 Feature Manual Document Version 2010 11 5 1 9 External Sensor...
Страница 105: ...Section 6 Features and Configurations F Document Version 2010 11 Feature Manual 105...
Страница 126: ...126 Feature Manual Document Version 2010 11 6 1 7 FWD DND Button Group FWD Button...
Страница 127: ...Section 7 Features and Configurations G Document Version 2010 11 Feature Manual 127...
Страница 132: ...132 Feature Manual Document Version 2010 11 7 1 1 GROUP FEATURES...
Страница 133: ...Section 8 Features and Configurations H Document Version 2010 11 Feature Manual 133...
Страница 140: ...140 Feature Manual Document Version 2010 11 8 1 6 Hot Line...
Страница 141: ...Section 9 Features and Configurations I Document Version 2010 11 Feature Manual 141...
Страница 177: ...Section 10 Features and Configurations L Document Version 2010 11 Feature Manual 177...
Страница 185: ...Section 11 Features and Configurations M Document Version 2010 11 Feature Manual 185...
Страница 195: ...Section 12 Features and Configurations O Document Version 2010 11 Feature Manual 195...
Страница 202: ...202 Feature Manual Document Version 2010 11 12 1 5 Operator Features...
Страница 203: ...Section 13 Features and Configurations P Document Version 2010 11 Feature Manual 203...
Страница 275: ...Section 14 Features and Configurations Q Document Version 2010 11 Feature Manual 275...
Страница 278: ...278 Feature Manual Document Version 2010 11 14 1 2 Quick Setup...
Страница 279: ...Section 15 Features and Configurations R Document Version 2010 11 Feature Manual 279...
Страница 285: ...Section 16 Features and Configurations S Document Version 2010 11 Feature Manual 285...
Страница 303: ...Section 17 Features and Configurations T Document Version 2010 11 Feature Manual 303...
Страница 324: ...324 Feature Manual Document Version 2010 11 17 1 6 TRS Toll Restriction...
Страница 325: ...Section 18 Features and Configurations U Document Version 2010 11 Feature Manual 325...
Страница 327: ...Section 19 Features and Configurations V Document Version 2010 11 Feature Manual 327...
Страница 348: ...348 Feature Manual Document Version 2010 11 19 1 5 Voice Mail DTMF Integration...
Страница 349: ...Section 20 Features and Configurations W Document Version 2010 11 Feature Manual 349...
Страница 356: ...356 Feature Manual Document Version 2010 11 20 1 4 Wireless XDP Parallel Mode...
Страница 357: ...Section 21 Appendix Document Version 2010 11 Feature Manual 357...
Страница 376: ...376 Feature Manual Document Version 2010 11 21 4 12 KX TDA50 PSMPR Software File Version 6 0xxx...
Страница 377: ...Index Document Version 2010 11 Feature Manual 377...
Страница 382: ...X XDP Parallel Mode Wireless 352 XDP Digital 206 382 Feature Manual Document Version 2010 11 Index...
Страница 383: ...Document Version 2010 11 Feature Manual 383 Notes...