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9.1 I
9.1.1 ICD GROUP FEATURES
Description
An incoming call distribution group is a group of extensions programmed through system programming.
5.13 [3-5-1] Incoming Call Distribution Group—Group Settings—Member List
[620] Incoming Call Distribution Group Member
An incoming call distribution group receives calls directed to the group. Each incoming call distribution group
has a floating extension number (default: 6 + two-digit group number).
Incoming calls directed to an incoming call distribution group are distributed to the member extensions in the
group using a distribution method. When a preprogrammed number of extensions in the group are busy, the
incoming calls can wait in a queue.
Each incoming call distribution group and member extensions can be programmed as desired to handle
incoming calls. Calls to the group can be monitored by an extension assigned as a supervisor.
5.12 [3-5-1] Incoming Call Distribution Group—Group Settings
→
→
→
→
Group
No.
1
2
3
Floating
Extn. No.
*1
601
602
Group
Name
*2
Sales
Engineering
Distribution
Method
*3
Ring
UCD
Hurry-up
Level
*6
3
8
Overflow
Time
*7
60
90
Tenant
No.
*9
1
5
Day
100
200
Lunch
103
203
Break
100
200
Night
100
200
Max. No. of
Busy Extensions
(No. of Agents)
*4
3
Max.
Queuing
Call
Capacity
*5
5
11
Overflow Destination
*8
A
B
C
D
E
F
*1
[622] Incoming Call Distribution Group Floating Extension Number
*2
[623] Incoming Call Distribution Group Name
*3
[624] Incoming Call Distribution Group Distribution Method
*4
[632] Maximum Number of Agents
*5
*6
*7
*8
[625] Destination for Overflow Time Expiration
*9
The tenant number is required to determine the time mode (day/lunch/break/night) (
®
17.1.5 Time Service) and the music source
(for Music on Hold) for each group.
142
Feature Manual
Document Version 2010-11
9.1.1 ICD GROUP FEATURES
Содержание KX-TDA50
Страница 12: ...12 Feature Manual Document Version 2010 11 Table of Contents...
Страница 13: ...Section 1 Features and Configurations A Document Version 2010 11 Feature Manual 13...
Страница 26: ...26 Feature Manual Document Version 2010 11 1 1 7 Automatic Time Adjustment...
Страница 27: ...Section 2 Features and Configurations B Document Version 2010 11 Feature Manual 27...
Страница 30: ...30 Feature Manual Document Version 2010 11 2 1 1 BGM Background Music...
Страница 31: ...Section 3 Features and Configurations C Document Version 2010 11 Feature Manual 31...
Страница 68: ...68 Feature Manual Document Version 2010 11 3 1 22 CTI Computer Telephony Integration...
Страница 69: ...Section 4 Features and Configurations D Document Version 2010 11 Feature Manual 69...
Страница 92: ...92 Feature Manual Document Version 2010 11 4 1 11 Doorphone Call...
Страница 93: ...Section 5 Features and Configurations E Document Version 2010 11 Feature Manual 93...
Страница 104: ...7 7 5 5 External Sensor 104 Feature Manual Document Version 2010 11 5 1 9 External Sensor...
Страница 105: ...Section 6 Features and Configurations F Document Version 2010 11 Feature Manual 105...
Страница 126: ...126 Feature Manual Document Version 2010 11 6 1 7 FWD DND Button Group FWD Button...
Страница 127: ...Section 7 Features and Configurations G Document Version 2010 11 Feature Manual 127...
Страница 132: ...132 Feature Manual Document Version 2010 11 7 1 1 GROUP FEATURES...
Страница 133: ...Section 8 Features and Configurations H Document Version 2010 11 Feature Manual 133...
Страница 140: ...140 Feature Manual Document Version 2010 11 8 1 6 Hot Line...
Страница 141: ...Section 9 Features and Configurations I Document Version 2010 11 Feature Manual 141...
Страница 177: ...Section 10 Features and Configurations L Document Version 2010 11 Feature Manual 177...
Страница 185: ...Section 11 Features and Configurations M Document Version 2010 11 Feature Manual 185...
Страница 195: ...Section 12 Features and Configurations O Document Version 2010 11 Feature Manual 195...
Страница 202: ...202 Feature Manual Document Version 2010 11 12 1 5 Operator Features...
Страница 203: ...Section 13 Features and Configurations P Document Version 2010 11 Feature Manual 203...
Страница 275: ...Section 14 Features and Configurations Q Document Version 2010 11 Feature Manual 275...
Страница 278: ...278 Feature Manual Document Version 2010 11 14 1 2 Quick Setup...
Страница 279: ...Section 15 Features and Configurations R Document Version 2010 11 Feature Manual 279...
Страница 285: ...Section 16 Features and Configurations S Document Version 2010 11 Feature Manual 285...
Страница 303: ...Section 17 Features and Configurations T Document Version 2010 11 Feature Manual 303...
Страница 324: ...324 Feature Manual Document Version 2010 11 17 1 6 TRS Toll Restriction...
Страница 325: ...Section 18 Features and Configurations U Document Version 2010 11 Feature Manual 325...
Страница 327: ...Section 19 Features and Configurations V Document Version 2010 11 Feature Manual 327...
Страница 348: ...348 Feature Manual Document Version 2010 11 19 1 5 Voice Mail DTMF Integration...
Страница 349: ...Section 20 Features and Configurations W Document Version 2010 11 Feature Manual 349...
Страница 356: ...356 Feature Manual Document Version 2010 11 20 1 4 Wireless XDP Parallel Mode...
Страница 357: ...Section 21 Appendix Document Version 2010 11 Feature Manual 357...
Страница 376: ...376 Feature Manual Document Version 2010 11 21 4 12 KX TDA50 PSMPR Software File Version 6 0xxx...
Страница 377: ...Index Document Version 2010 11 Feature Manual 377...
Страница 382: ...X XDP Parallel Mode Wireless 352 XDP Digital 206 382 Feature Manual Document Version 2010 11 Index...
Страница 383: ...Document Version 2010 11 Feature Manual 383 Notes...