
1.5
Attended Features
Features Guide
133
(3) What if all extensions in a UCD Group are busy or logged out?
Notes
•
Overflow destination
One of the following four destinations can be assigned as the Overflow destination per UCD
Group: an extension, other Extension Group, Phantom Extension or TAFAS (outside calls
only).
•
If the overflow destination or UCD Time Table is not programmed, the call is put in the
waiting queue. Then if not answered within a specified period of time (Intercept time), the
call will be transferred to the IRNA destination.
All Busy/All Logout
Outside calls
(including transferred calls)
Intercom calls
(including transferred calls)
Time Table procedure
Waiting Queue
Waiting Queue
Time Table is not programmed.
Time Table is programmed.
Overflow destination
is not assigned.
Overflow destination
is assigned.
(Intercept Time)
IRNA
Checking the status of
Overflow destination
Idle
Overflow
Busy/OUS
Overflow destination
Waiting Queue
Case A
The call
continues to ring.
Case B (DISA calls)
The call will be compulsorily
disconnected 60 seconds later.
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Страница 225: ...1 10 Holding Features Features Guide 225 User Manual References 2 4 1 Holding a Call ...
Страница 227: ...1 10 Holding Features Features Guide 227 User Manual References 2 4 1 Holding a Call ...
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Страница 255: ...1 12 Conversation Features Features Guide 255 User Manual References 2 8 2 If a Host PBX is Connected ...
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