12 Troubleshooting
PROBLEM
PROBABLE CAUSE
SOLUTION
•
The LED of the CS does not
change to Green ON.
•
CS is not connected
properly.
•
Make sure that the cable is connected
properly with correct pin assignments.
Also, make sure that the cable does not
make short circuits.
•
CS is not set for normal
operation.
•
Switch all DIP switches off.
•
The status of the port that
the CS is connected to is
Out of Service.
•
Change the port status from Out of
Service to In Service using the
Maintenance Console.
•
The LED of the CS stays
Red ON during normal
operation.
•
CS malfunction
•
Replace the CS.
•
Network failure
•
Configure the network settings again
using the IP Terminal Maintenance
Console.
•
"CLEAR SCAN DATA" is
displayed on the PS's
screen after turning on the
PS.
•
The PS cannot be used for
normal operation when
scan data is stored on the
PS.
•
Clear the scan data by following the
procedure described in "Clearing the
Stored Scan Data" in "5 Site Survey
Using the KX-TD7685/KX-TD7695/
KX-TD7696".
•
Cannot register the CS
even when maximum
number of CSs is not
exceeded.
•
The information of
traditional CSs that are not
currently used is left on the
system.
•
Change the
Air Synchronization
Group No.
to
None
using the
Maintenance Console (refer to "3.24
[1-1] Slot—Port Property - Extension
Port—DPT Type—Air Sync Group
No" in the PC Programming Manual or
the On-line Help for your PBX).
•
Cannot register the PS.
•
Wrong Personal
Identification Number (PIN)
is registered to the PS.
•
Enter the PIN set to the PBX into the
PS.
•
PS becomes out of range.
•
Cannot make calls using
the PS.
•
Location of CS is not good.
•
Access system of the PS is
not properly set.
•
Locate the CS properly (refer to "5 Site
Survey Using the KX-TD7685/
KX-TD7695/KX-TD7696").
•
Change the access system setting of
the PS to the appropriate system or
automatic.
62
Quick Installation Guide
Document Version 2009-12
12 Troubleshooting