Problem
Cause & Solution
When an extension telephone
is connected, I cannot receive
documents by pressing
MGNMBNM
9
N
.
R
You must set remote fax activation to ON (feature #434 on page 52)
beforehand.
R
Press
MGNMBNM
9
N
firmly.
R
You may have changed the remote fax activation code from
MGNMBNM
9
N
(default setting). Verify the remote fax activation code (feature #434 on
page 52).
I cannot hear a dial tone.
R
The telephone line cord is connected to the
[EXT]
jack on the unit. Connect
to the
[LINE]
R
If you use a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall jack directly. If the unit operates properly,
check the splitter/coupler.
R
Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
R
The power cord or telephone line cord is not connected. Check the
connections (page 12).
R
If you connected the unit through a computer modem, connect the unit
directly to a telephone line jack.
I cannot make calls.
R
The dialing mode setting may be wrong. Change the setting (feature #120
on page 17).
The unit does not ring.
R
The ringer volume is turned OFF. Adjust it (page 18).
The other party complains
they only hear a fax tone and
cannot talk.
R
FAX ONLY mode is set (page 37). Tell the other party the number is only
used for faxes.
R
If you use a Distinctive Ring service, make sure you have set the same ring
pattern assigned by the telephone company (page 44).
The
M
Redial
N
or
MVN
button
does not function properly.
R
If this button is pressed during dialing, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialed will be
redialed.
The receiving mode does not
function properly.
R
Distinctive Ring is set (feature #430 on page 44).
Whenever I try to retrieve my
voice mail messages, I am
interrupted by the fax tone.
R
You are probably entering
MGN
MBN
M
9
N
. This is the default setting for the
fax activation code. If you use a voice mail service, turn the fax activation
feature OFF or reprogram the activation code (feature #434 on page 52).
I cannot receive a fax
document on the computer.
R
Make sure the PC fax reception (feature #442 on page 53) is set beforehand.
11.3.6 Using an answering machine (KX-MB1520 only)
Problem
Cause & Solution
I cannot receive documents
automatically.
R
Your greeting message on the answering machine is too long. Shorten the
message. Record a message less than 10 seconds long.
R
The answering machine rings too many times. Set to 1 or 2 rings.
I cannot receive voice
messages.
R
Check if the answering machine is turned ON and connected to the unit
properly (page 39).
R
Set the number of rings on the answering machine to 1 or 2.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
R
The code may include “#” which is used for certain features provided by
telephone companies. Change the code on the answering machine to
another number which does not include “#”.
66
For assistance, please visit http://www.panasonic.com/help
11. Help
Содержание KX-MB1500
Страница 78: ...78 Notes ...
Страница 79: ...79 Notes ...
Страница 80: ...For hearing or speech impaired TTY users TTY 1 877 833 8855 MB1500 MB1500 PNQX3900ZA C0711KU0 CD ...