Caller ID/Talking Caller ID
Problem
Cause/solution
Caller information is not
displayed.
R
You must subscribe to Caller ID service. Contact your
phone service provider for details.
R
If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line jack, plug the unit directly into the wall jack.
R
If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit and
the telephone line jack. Contact your DSL/ADSL provider
for details.
R
The name display service for landline calls may not be
available in some areas. Contact your phone service
provider for details.
R
Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
Caller information is displayed
or announced late.
R
Depending on your phone service provider, the unit may
display or announce the caller’s information at the 2nd
ring or later.
R
Move closer to the base unit.
Caller information is not
announced.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 49, 53).
R
The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 47, 52).
R
The unit which is not selected to ring for cellular calls
does not announce caller information. To change the
selection, see page 19.
R
The Talking Caller ID feature is turned off. Turn it on
(page 49, 53).
R
The number of rings for the answering system is set to
“
2
rings
”
or
“
Toll saver
”
. Select a different setting
R
Your unit does not announce caller information while the
other devices such as headset or handsets are engaged
in a call.
The caller list/incoming phone
numbers are not edited
automatically.
R
The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 51, 53).
R
You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number
edited in the caller list.
R
The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 61).
Time on the unit has shifted.
R
Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to
“
Manual
”
(off) (page 49).
84
For assistance, please visit http://shop.panasonic.com/support
Useful Information
KX-TG885SK(en)_1215_ver040.pdf 84
12/15/2017 5:04:15 PM
