Problem
Cause/solution
The handset or base unit does
not ring.
R
The ringer volume for landline is turned off. Adjust the
ringer volume (page 23, 29, 49, 53).
R
The ringer volume for cellular line is turned off. Adjust the
ringer volume (page 23, 29, 47, 52).
R
The unit which is not selected to ring for cellular calls
does not ring. To change the selection, see page 19.
R
Silent mode is turned on. Turn it off (page 55).
R
The ringer volume is turned off by pressing and holding
0
(
). Press and hold
0
(
) again to turn it on
I cannot make local calls with
the handset or base unit using
a cellular line.
R
You need to add your area code when making cellular
calls. Store your area code in order to automatically add it
to the beginning of the 7-digit phone number when
making cellular calls (page 20).
I cannot make or answer
cellular calls with the handset
or base unit.
R
Depending on the cellular phone’s compatibility (page 5),
you may not be able to make or answer cellular calls even
if the cellular phone is connected to the base unit.
R
Make sure that the CELL indicator lights up and the
cellular phone is connected to the base unit (page 19).
R
Only 1 Bluetooth device can be used with the unit at a
time.
R
The cellular phone is being used separately from your
system.
I can make and answer cellular
calls but cannot hear a sound.
R
The Bluetooth technology on your cellular phone may not
be functioning normally. Turn off and on your cellular
phone.
R
Disconnect and reconnect the base unit AC adaptor and
try again.
I cannot switch cellular calls
from the unit to the cellular
phone.
R
Your cellular phone may not support this feature. Refer to
the operating instructions of your cellular phone.
I cannot make a call using a
landline.
R
The dialing mode may be set incorrectly. Change the
setting (page 17).
I cannot use a cellular line.
R
The unit cannot be used to talk on 2 cellular lines at the
same time. Try again later.
I cannot make long distance
calls.
R
Make sure that you have long distance service.
I cannot use voice paging.
R
You cannot use voice paging if other units are in use.
For assistance, please visit http://shop.panasonic.com/support
83
Useful Information
KX-TG885SK(en)_1215_ver040.pdf 83
12/15/2017 5:04:15 PM
