22
FAQ
Notice
Please confirm the following before you put questions
forward or send the product for repair.
The wind is cold during humidifying?
When operating in “Full Auto” or
“Clean/Humid.”, the product will blow out
the wind below the room temperature since
the moisture from the humidifying filter
containing water absorbs the heat in the air.
There is no steam during humidifying?
This product is just to make the humidifying
filter containing water generate moisture
when encountering wind and not boil the
water, and hence not generate the steam.
The humidifying amount is reduced?
In the rainy season with high humidity or in
the cold weather, the humidifying amount
may change, depending on the room
temperature and humidity, just as the
washed clothes are difficult to dry. The
humidifying amount will increase when the
weather is warm and dry.
The humidity sign remains “red” ?
The indicator is always on.
The indicator is always on.
The product may not sense the humidity
properly depending on the installation place.
Change the installation place. (P.6)
(humidity
indicator)
The room size is too large for the product?
Refer to the applicable room size.
(Back cover)
Please use the humidify sign only as a reference.
It is different from the display of the
household hygrometer sometimes.
The humidity value will vary with the
temperature.
The humidity may also vary with the airflow
condition.
Is there a “jee” sound from the
emission outlet?
There is a slight sound when nanoe
®
is
taking place. Depending on the usage
environment and operation mode, the
sound may seem to be loud or inaudible
but these are not abnormalities.
The humidifying filter changes in
color?
The filter may change in color depending
on the water quality. This is not a perfor-
mance problem.
There is dewing on the window and
wall?
Even if the humidity in the room is moder-
ate, there may be dewing on a cold
window or wall.
The clean sign does not change.
The front panel is always opened.
Such problems are easy to occur when the
sensitivity of the sensor is high/low. You can
adjust the sensor with a specified sensitivity.
(Change the sensitivity of the sensor)
(The default setting is “Med” when the
product is used for the first time)
(Air volume indicator)
Stop operating the product, and press
and hold the and
buttons at the same time. (The Air volume
indicators will light up in turn)
After the sensitivity is set as required, release
the buttons.
The front indication of this product can be
turned off.
(The front indication is off)
Medium: Sets the medium sensitivity
High: Sets the high sensitivity
Low: Sets the low sensitivity
To turn off the front indication
During running, long press and
for about 3 seconds at the same
time.
To make the front indication light up again,
long press them for about 3 seconds again.
(The front indication lights up)
To turn off the front indication.
During operation, the front indication
disappears.
Detects the indoor brightness, and switches
the brightness of the front indication
automatically with the “Sleep Mode Auto
Operation” function. (P.18)
