22
R
Q
T811
2
Troubleshooting guide
Progressive video
Sound incorrect
Recording
Unit displays
Television displays
∫
Clean this unit with a soft, dry cloth
≥
Never use alcohol, paint thinner or benzine to clean this unit.
≥
Before using chemically treated cloth, read the instructions that came with the cloth carefully.
≥
Cleaning of the lens is generally not necessary although this depends on the
operating environment.
≥
Do not use commercially available lens cleaners as they may cause malfunction.
∫
Clean discs
Wipe with a damp cloth and then wipe dry.
There is ghosting
when progressive
output is on.
≥
This problem is caused by the editing method or material
used on DVD-Video, but should be corrected if you use
interlace output. Change “Video Output Mode” in Picture
Menu to “480i”. (14)
Pictures not in
progressive output.
≥
If the unit is connected to the television through VIDEO OUT
or S VIDEO OUT, output will be interlace.
Closed captions
not displayed.
≥
When progressive output is on, closed captions will not be
displayed.
Sound distorted.
≥
Set “Advanced Surround” in Audio Menu to “Off”. (14)
≥
Set “Attenuator” in Audio Menu to “On” if it causes distortion
with 2 ch or 5.1ch AUDIO OUT connections. (14)
≥
The disc may have restrictions on the method of audio
output. With some multi-channel discs, unless the number of
connected speakers is the same as the disc’s channel
specification, audio will not be output properly. Refer to the
disc’s jacket for more information.
[DVD-A]
≥
Match the speaker settings with the connected equipment. (19)
Piercing noise
comes from the
speakers.
≥
If you have connected a digital amplifier which does not
include decoder, be sure to select “PCM” in “Dolby Digital” or
“DTS Digital Surround” in “Audio” tab. (19)
Effects do not
work.
≥
None of the audio effects work when the unit is outputting
bitstream signals from the DIGITAL AUDIO OUT terminal. (7)
≥
Some audio effects do not work or have less effect with some discs.
≥
Multi Re-master, Advanced Surround and Sound Enhancement
do not work if you have changed the play speed.
No sound
≥
There may be a pause in sound when you change the play speed.
≥
Audio may not be output due to how files were created.
[DivX]
(5)
Cannot record to
digital recording
equipment.
(Incorrect sound
recorded.)
≥
You cannot record WMA/MP3.
≥
You cannot record DVDs that have protection preventing
digital recording.
≥
You cannot record DVDs if the recording equipment cannot
handle signals with a sampling frequency of 48 kHz.
≥
Make the following settings:
– Advanced Surround:
Off (14)
– PCM Digital Output:
Up to 48 kHz (19)
– Dolby Digital/DTS Digital Surround:
PCM (19)
“NOPLAY”
≥
You inserted a disc the unit cannot play; insert one it can. (4)
≥
You inserted a blank disc.
≥
You inserted a disc that has not been finalized. (4)
“U11”
≥
The disc may be dirty. (right)
“H
∑∑
”
(
∑∑
stands for a
number.)
≥
Trouble may have occurred. The number following “H”
depends on the status of the unit. Turn the unit off and then
back to ON. Alternatively, turn the unit off, disconnect the AC
power supply cord, and then reconnect it.
≥
If the service numbers fail to clear, note the service number
and contact a qualified service person.
“NODISC”
≥
You haven’t inserted a disc: Insert one.
≥
You haven’t inserted the disc correctly: Insert it correctly. (8)
“
/
”
≥
The operation is prohibited by the unit or disc.
“Cannot play group xx,
content xx”
“Cannot display group
xx, content xx”
≥
You are trying to play incompatible group or content. (5)
“Group xx, content
xx is protected”
≥
You are trying to play protected group or content. You cannot
play it.
“Cannot play audio”
“No audio”
≥
Audio has not been recorded, or recorded in a format this unit
cannot playback. Video playback only is possible. (5)
“Check the disc”
≥
This disc may be dirty. (below)
“This disc may not
be played in your
region”
≥
You can only play DVD-Video if their region number is “1”,
“ALL” or multiple region numbers including “1”. (4)
No on-screen display.
≥
Select “On” in “On-Screen Messages” in “Display” tab. (19)
“Authorization Error”
≥
You are trying to play the DivX VOD content that was
purchased with a different registration code. You cannot play
the content on this unit.
[DivX]
(12)
“Rental Expired”
≥
The DivX VOD content has zero remaining plays. You cannot
play it.
[DivX]
(12)
Maintenance
T
roub
leshoot
ing gui
de/Mai
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tenan
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RQT8112‑En.fm Page 22 Tuesday, July 19, 2005 10:53 AM