34
Transferring a Call
Base Unit Handset
You can transfer an external call between the base unit and a cordless
handset, or between two cordless handsets.
With the base unit
1
During a call, press the
corresponding TRANSFER button
(
(1)
to
(8)
) to page the handset.
To page all handsets, press
TRANSFER
(ALL)
.
•
The call is put on hold and the line
indicator flashes.
•
Even if you press
TRANSFER
(ALL)
,
only the handset user who answers
first can take the transferred call.
2
If required, wait for the handset
user to answer, and you can
announce the transfer.
If not required, go to step 3.
•
If the paged party does not answer,
press the relevant line button.
3
To complete the transfer, replace
the handset on the base unit or
press
(DIGITAL!SP-PHONE)
.
To answer a transferred call with
the base unit:
Lift the handset or press
(DIGITAL!SP-PHONE)
after the rings.
•
After the paging party hangs up, you
can talk to the outside caller.
•
You can press the relevant line button
instead of pressing
(DIGITAL!SP-PHONE)
to talk to the outside caller.
With the cordless handset
1
During a call, press
(TRANSFER)
.
•
The call is put on hold and “
Press
extension No. to transfer
”
is displayed.
2
To page the base unit, enter
(0)
.
To page another handset, enter
the extension number (
(1)
to
(8)
).
3
If required, wait for the paged
party to answer, and you can
announce the transfer.
If not required, go to step 4.
•
If the paged party does not answer,
press the relevant line button.
4
To complete the transfer, press
(TALK)
or place the handset on
the charger.
To answer a transferred call with
the cordless handset:
Press
(TALK)
or lift the handset off
the charger after the rings.
•
After the paging party hangs up, you
can talk to the outside caller.
•
You can press the relevant line button
instead of pressing
(TALK)
to talk to
the outside caller.
•
If the paged party does not answer within about 30 seconds after you hang up, the
transferred call will be returned to you with a sounding tone from the base. If you
still do not answer the caller’s call within 2 minutes, the automated attendant will
respond to the caller (p. 58). You may answer the caller by pressing the relevant
line button before the sounding tone or before the start of the automated attendant.
You may also transfer the caller into the caller’s intended extension mailbox by
performing the three procedures: 1) telling the caller the intended extension number
with the # sign, 2) your pressing the VOICE MAIL (
) button on the base unit,
and 3) your hanging up the line, so the intended extension mailbox will be
presented to the caller (p. 76). If the incoming call is answered by a cordless
handset, the call can also be transferred to other mailbox by the above procedures
1), 2) (VOICE MAIL button on the handset) and 3).
•
Any users can take a transferred call by pressing the relevant line button.
