95
Chapter 5
Useful Information
Before Requesting Help
With the base unit
Problem
The unit does not work.
The unit does not ring.
The line indicators do not
work properly.
You cannot dial.
You cannot program
function items, such as the
dialing mode.
You cannot make a call
even if there is a free line.
You cannot page a
cordless handset.
You cannot store a name
and phone number in the
directory.
Remedy
•
Check the settings (p. 12–17).
•
Press
(RESET)
on the bottom of the base
unit with a pointed object, such as a pen
(p. 91).
•
The ringer volume is set to OFF. Select
HIGH or LOW (p. 22).
•
If 2 cordless handsets are in use, the unit
may not ring. The handset users will hear
incoming call tones.
•
The base unit is removed from the ring
group. Add to the ring group (p. 23).
•
Check the settings (p. 12–17).
•
The line mode selection is incorrect (p. 55).
•
Check whether the dialing mode selection
is correct (p. 21).
•
The dialed number is restricted. To cancel,
see page 51.
•
Programming is not possible while the
handset is off the cradle or the DIGITAL
SP-PHONE indicator lights.
•
Do not pause for over 60 seconds while
programming.
•
If 2 cordless handsets are in use, you may
not be able to make a call. Wait until one of
the handset in-use icons goes out.
•
If 4 cordless handsets are in use, you can
not page. Wait until one of the handset in-
use icons goes out.
•
The handset is too far from the base unit.
•
The handset is in use. Wait until the
handset in-use icon goes out.
•
You cannot store an item in the directory
while the handset is off the cradle or the
DIGITAL SP-PHONE indicator lights.
•
Do not pause for over 60 seconds while
programming.
