48
Troubleshoot
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Dealing with Problems (Summary)
If you encounter a problem, try the following methods.
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Windows Setup:
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below
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Starting up:
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below
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Enter Password:
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page 49
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Display:
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page 50
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Setup Utility:
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page 51
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Shutting Down:
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page 51
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Standby/Hibernation Functions:
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page 51
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Battery Indicator:
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page 52
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Onscreen Reference Manual:
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page 52
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Disk Operations:
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page 52
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Reinstalling B’s Recorder/B’s CLiP:
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page 53
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SD Card Setup (SD Memory Card security function):
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page 53
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Fast User Switching Function:
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page 53
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Wireless LAN:
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page 53
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Expanding Memory:
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page 53
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Other Problems:
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page 54
You can use the PC Information Viewer to check the computer’s usage status. (
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page
55)
Windows Setup
During Windows setup, the process
does not move to the next screen
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Sometimes it takes time to move to the next screen. Also, it may take two to
three minutes while the computer moves to the next screen from the [Date
and time settings] screen, and then restarts automatically. Wait, and do not
press any keys, or touch the touch pad, etc. (
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page 19)
Starting Up
The power indicator or battery indi-
cator is not lit
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Check the cable connection for the AC adaptor.
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Check to see if a fully charged battery is properly inserted
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Remove the battery pack and disconnect the AC adaptor. Then reconnect
them.
The computer does not operate
when a USB device is connected
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The computer may not operate when certain USB devices are connected.
Disconnect the USB device, or set [Legacy USB Support] to [Disable] in
[Advanced] menu of the Setup Utility (
Î
page 34).
[Enter Password] is displayed
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Enter your Supervisor Password or User Password. If you have forgotten
your password, contact your technical support office.
POST Startup Error(s) are displayed
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page 47
Windows startup, or an operation is
extremely slow
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Press the
F9
key in the Setup Utility (
Î
page 31). This will restore the
Setup Utility’s settings to their default values (except for the password, Sys-
tem Date and System Time). The Setup Utility must be run once again for
you to input the appropriate operating environment settings. (The process-
ing speed depends on the application software used, so this operation may
not cause the processing speed to increase.)
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If operations slow down during streaming playback, try changing the num-
ber of colors of the display.
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If you install resident software after purchasing this computer, disable the
resident software.
The date and time are incorrect
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You can set the date and time using the following menu:
[start] - [Control Panel] - [Date, Time, Language, and Regional Options] -
[Date and Time]
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If you continue to experience problems, the internal battery maintaining the
clock may need to be replaced. Contact your technical support office.
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When the computer is connected to a LAN, confirm the date and time of the
server.
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This computer will not correctly recognize the date and time starting from
the year 2100 A.D.
