Panasonic AW-HE40HWP, Руководство по эксплуатации

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Operating Instructions
Symptom Cause and remedial action
Reference
pages
No access is possible
from the web browser
●
Has the wrong IP address been accessed?
 Check the connections by following the steps below.
[When using Windows]
Using the Windows command prompt, execute
> ping [IP address which has been set in the camera]
A reply returned from the unit signifies that there are no problems
in operation.
If a reply is not received, try following operation:
• Reboot the unit, and within 20 minutes change the IP address
using the Easy IP Setup Software.
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[When using Mac]
Using the OS X terminal, execute
> ping -c 10 [IP address which has been set in the camera]
A reply returned from the unit signifies that there are no problems in
operation.
If a reply is not received, try following operation:
• Reboot the unit, and within 20 minutes change the IP address
using the Easy IP Setup Software.
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●
Has 554 been set as the HTTP port number?
 Use any port number, except for the numbers below which are
used by the unit, for the HTTP port number.
20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 554, 995,
10669, 10670, 59000 to 59999, 60000 to 61000
<Operations and
Settings>
P.80
●
Is the same IP address setting being used by another unit?
 Check out the IP addresses of the unit, access devices (personal
computer, mobile terminal, controller, etc.) and any other cameras.
<Operations and
Settings>
P.79
●
Does the subnet mask setting match the network subnet of the
connection destination?
 Check out the subnet mask settings of the unit and access
devices, and then consult with the network administrator.
<Operations and
Settings>
P.80
●
Has the “Use a proxy server” setting been selected by the
web browser? (When the unit and the personal computer are
connected to the same subnet)
 If a proxy server has been set using the “proxy setting” of the web
browser, it is recommended that a “Don’t use proxy” address be
selected as the unit’s IP address setting.
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●
Has the wrong default gateway been set for the unit? (When the
unit and personal computer are connected to different subnets)
 Check out the default gateway that has been set for the unit, and
then consult with the network administrator.
<Operations and
Settings>
P.80
●
The network connection may be severed if the computer enters
sleep mode.
 After canceling the sleep mode, reload the screen as necessary.
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Troubleshooting
(continued)