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48
Symptom
Cause and remedial action
Reference
pages
Cannot operate using
the controller
●
Is the unit connected to the controller properly?
Refer to the Operating Instructions of the controller.
P.19 to 24
●
The user authorization must be set to OFF when the AW-RP50,
AW-RP120, and AK-HRP200 remote camera controllers are
connected in a network.
<Operations and
Settings>
P.78
●
Are all the cameras in the daisy-chain connection turned on?
P.20
●
It may be necessary to upgrade the version of the controller so
that the controller will support the unit.
Consult with your dealer.
–––
The unit turns in the
opposite direction to
the one operated
●
Has the stand-alone (Desktop) installation setting been selected
correctly?
<Operations and
Settings>
P.46, P.75
●
The reversal setting may have been established at the controller if
the unit is connected to the controller.
Refer to the Operating Instructions of the controller.
–––
The status display
lamp blinks red
●
The PoE+ power supply conditions do not meet the specifications.
Check the power supply device.
P.34
No access is possible
from the web browser
●
Has a LAN cable of category 5 or above been connected to the
LAN connector for IP control?
P.23
●
Is the [LINK] LED of the LAN connector for IP control lit?
If it is not lit, it means that something is wrong with the connection
to the LAN or that the network at the connection destination is not
working properly.
Check the LAN cable for defective contacts, and check the wiring.
P.23
●
Is the power on?
If the unit’s status display lamp is off or if it has lit up orange,
it means that the unit’s power is not being supplied.
<Operations and
Settings>
P.7
●
Has a valid IP address been set in the unit?
<Operations and
Settings>
P.79
Troubleshooting
(continued)
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