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Please check following important points before calling for a service technician:
CONDITION
SUGGESTED REMEDY
Check that the power cord is plugged in and the power turned on
Circuit breaker or fuse is blown
Check that gas is turned on
See that enough gas is left in LPG tank (in case of LPG appliance)
Operation Light (Green) does not light
Check for power failure
Check that the air filter is not clogged with dust
Check that hot air outlet is not blocked
Check that the room is well ventilated (Amount of oxygen inside the
room may be insufficient)
Actual room size is less than the specified minimum room size
requirements - open windows slightly or install ventilation points. If
problem persists call for service.
Check that the filter is not clogged with dust
Check that room temperature setting is correct
Check that hot air outlet is not blocked
The hose is not securely connected
The hose is damaged
Turn off heater and call a licensed plumber
Heater smells or smokes when using
first time
The smell or smoke comes from oil used during manufacture.
Operate the heater for a while in ventilated room.
The fan keeps operating after the
heater is switched off
It stops after the temperature inside the heater has cooled. No action
required.
The heater creaks at the time of
lighting or switching off
The sound is caused by expansion and contraction of metallic parts
when the product is heated or cooled. No action required.
The heater does not operate
Combustion Light (Red) does not light
Room temperature does not rise up
adequately
Gas smell
The heater will give out a strong odour if the room has been recently
painted or the floors have been waxed or polished. Ventilate room
properly before use
Heater smells during use
Flame is extinquished during
operation
MALFUNCTION DISPLAY CHART
LED light tells you the cause of several possible malfunctions as listed below:
LIGHT COLOUR FLASHES (ON/OFF) PROBABLE CAUSE
SUGGESTED REMEDY
Consecutively
Ignition failure
Once
Flame failure
Twice
Malfunction of electric
circuit
Call for service
Three Times
Checking operation
No malfunction
Heater will continue to operate
in a few seconds
Filter Light
(YELLOW)
Consecutively
Electricity failure
protection is functioning
Turn heater OFF then ON
again
Operating Light
(GREEN)
Once
Tilt Safe Device is
functioning
Place the heater on a levelled
surface
Turn heater OFF then ON
again
Combustion Light
(RED)
Make sure that the gas valve
is fully opened.
Turn heater OFF then ON
Trouble Shooting
