Paloma PH-203EWH, Руководство пользователя и инструкции по установке

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INSTANTANEOUS GAS WATER HEATERS
AGENTS: HSG Distributors CC
TEL: +27 860 474 347
FAX: +27 862 684 752
PALOMA SOUTH AFRICA WARRANTY CONDITIONS
Installation
The relevant Certification of Conformity must be produced along with the SAQCC number of the registered installer. The installer
must note the gas operating pressure when commissioning the unit
The unit must be installed in a correct location as per the installation guideline. Gas installations must be conducted in accordance
with SANS:827 and SANS:10087
The original invoice for purchase of the unit must be presented, purchase date must be clearly marked and easily verified
Warranty Process
1. In the first instance of any problem ari
sing, the user must read the “Error Code” displayed on the unit, after attempting manual
resetting of the unit as outlined in the User Guide.
2.
The User must ensure that all ‘external factors’ have been addressed before contacting agents for advice (check gas supply,
water supply and electrical supply etc)
3. The entity responsible for installation of the unit must perform a full assessment of the unit and produce the following
information to the agents;
- Gas pressure readings (standing and operating pressure readings)
-
Water pressure readings or test results (cold water inlet and hot water outlets for flow or blockages)
-
Check electrical supply is working and stable
-
Conduct all system checks as outlined in user manual
4.
Warranty is on a ‘bring-in’ basis, service calls can be made by the agents in the Johannesburg area. If the agent is required
to travel outside of this area, a travel supplement may be charged to the owner.
Warranty Conditions
1. The warranty is applicable to water heaters manufactured after 1
st
January 2013
2. The water heater must be installed in accordance to Paloma water heater installation instructions supplied with the unit, in
accordance with relevant local regulations
3. Where a failed component or water heater is replaced under warranty, the balance of the original warranty period will remain
effective. The replaced part or water heater does not carry a new warranty
4. The warranty only covers the water heater, not any plumbing or electrical parts etc that form part of the installation. Correct
and proper installations are not the responsibility of HSG Distributors and can affect warranty’s validity
Warranty Exclusions
The following exclusions may cause the GWH warranty to become void and may incur a service charge and/or costs of parts and
labour;
a) Accidental damage to the water heater or any component including: Acts of God; failure due to misuse; incorrect installation;
attempts to repair the water heater other than by a Paloma Accredited Service Agent or the Paloma Service Department.
b) Where it is found there is nothing wrong with the water heater; where the complaint is related to excessive discharge from
the temperature and / or pressure relief valve due to faulty plumbing; where water leaks are related to plumbing and not the
water heater or water heater components; where the supply of gas, electricity or water foes not comply with relevant codes
or acts.
: 0860 HSG DIS (474 347) : 086 268 4752 : hsgdistributors : roshan@hsgdistributors.co.za
:
www.hsgdistributors.co.za