CHAPTER 4: Troubleshooting
96
Diagnosing problems
Use the following procedure as a guide for diagnosing notebook problems.
1
Obtain the failing symptoms in as much detail as possible.
2
Verify the symptoms by attempting to re-create the failure by running the
diagnostic test or by repeating the same operation.
3
Use the following table with the verified symptom to determine which page
to go to.
Important
The diagnostic tests are intended to test only Acer products. Non-Acer
products, prototype cards, or modified options can give false errors and invalid
system responses.
Symptoms (Verified)
Go To
Power failure. (The power indicator does
not go on or stay on.)
“Testing the power system” on page 98
POST does not complete. No beep or
error codes are indicated.
■
“Power-On Self-Test (POST) error
message” on page 100
■
“Undetermined problems” on page 113
POST detects an error and displayed
messages on screen.
“Index of error messages” on page 101
Other symptoms (LCD display problems
or others).
“Power-On Self-Test (POST) error message”
on page 100
Symptoms cannot be re-created
(intermittent problems).
■
Use the customer-reported symptoms and
go to
“Power-On Self-Test (POST) error
message” on page 100
■
“Intermittent problems” on page 112
■
“Undetermined problems” on page 113
Содержание EasyNote NM85
Страница 1: ...EasyNote NM85 NM86 NM87 NM89 NM98 SERVICEGUIDE ...
Страница 6: ...Contents iv ...
Страница 12: ...CHAPTER 1 System specifications 6 System block diagram ...
Страница 38: ...CHAPTER 2 System utilities 32 ...
Страница 100: ...CHAPTER 3 Replacing notebook components 94 ...
Страница 120: ...CHAPTER 4 Troubleshooting 114 ...
Страница 121: ...CHAPTER5 115 Connector locations System board layout ...
Страница 125: ...CHAPTER6 119 FRU Field Replaceable Unit list Introduction Exploded diagram FRU list ...
Страница 133: ...APPENDIXA 127 Test compatible components Introduction Microsoft Windows 7 Compatibility Test ...
Страница 137: ...APPENDIXB 131 Online support information ...
Страница 141: ......
Страница 142: ...MAN NV5x SVC GDE R1 04 09 ...