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Controller firmware
MUST
match so before you replace a controller in a dual controller
system, please check if the firmware of the operational controller matches the replacement
controller sent to you. The replacement controller sent to you will state its firmware version
with a label on the packaging. To find out the firmware version of your operating controller,
use Storage Manager > Information > Enclosure View in the PAC Management Softare
(please refer to the PAC Management Software Manual for details).
To update the firmware, please refer to the following:
a.
PS PAC Management Software User Manual on Upgrading the Firmware
b.
Firmware Manual on System Functions: Upgrading Firmware
1.
Prepare a clean, static-free work pad or container to place the controller.
2.
(Replacing Single Controller models or both controllers simultaneously) Shut the
system down.
Stop all I/O access to the system and make sure all cached writes have been
distributed to disk drives using firmware’s Main Menu-> System Functions > Shutdown
controller function. Power off the system and turn off the power switches and unplug the
power cords from PSUs.
3.
Disconnect all cables
that are connected to the controller module.
4.
Loosen the screw
that secures the control module’s ejection levers.
5.
Push the ejection levers downwards (indicated by the
blue arrows
).
The controller
module will automatically ease out of the controller module bay.
6.
Insert the new controller module
. Carefully push the controller until you feel the contact
resistance when the board edge connectors are engaging the backplane. Push the ejection
levers upward (indicated by the
blue arrows
) and fasten the retention screw on the ejection
levers.
7.
Reattach all the cables.
8.
For Single Controller models or when replacing both controllers simultaneously,
power up the system
. Check system message on the LCD screen, PAC Management
Software, or firmware menu-driven utility. When the replacement controller is successfully
brought online, the Power On Status LEDs should turn on properly.
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