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OWC MERCURY ELITE PRO DUAL  

INTRODUCTION

4

1.6 Usage Notes

• Use only one interface (USB 3.1 Gen 1 or FireWire 800) at a time. 

• In order for the computer to access volumes larger than 2TB, the operating system needs to support 

large volumes (e.g. Windows Vista or OS X 10.4 and above).

• If the enclosure is powered on but there is no active data connection, or if the computer is sleeping, 

both drive LEDs will display as solid red. If this happens when the drive is not sleeping and there is a 

cable connection present, check both ends of the data cable to ensure it is securely connected to the 

enclosure and the computer.

• Booting in RAID 0, RAID 1, and SPAN mode are supported via both USB 3.1 Gen 1 and FireWire 800. 

FireWire 800 also supports Independent mode booting.

• When connected via USB, the following limitations apply when booting in Independent mode:

• Only the disk connected to Port 2 is bootable when both drives are installed. 

• If only one drive is installed, the disk will boot regardless of which port it is connected to. See Section 

2.2 for more information on ports and drive connections.

• When you want to change the data connection type from FireWire to USB or vice-versa, do the following: 

unmount the volume in the OS, then power off the Elite Pro Dual. Next switch the data connection, wait 

10 seconds, then power on the Elite Pro Dual again to resume operation.

• For the safe removal of your drive and to ensure that no data is lost, always eject or unmount the 

corresponding  disk(s)  from  your  operating  system  before  powering  off.  You  can  use  the  methods 

described below to safely unmount your disk(s).

OS X :

• Drag the icon for the disk you wish to unmount to the trash can; OR
• Right-click the disk icon on the desktop, then click “Eject”; OR
• Highlight the disk on your Desktop and press Command-E.

Windows:

1. Go to the System Tray (located in the lower right corner of your screen). Click on the “Eject” 

icon (a small green arrow over a hardware image).

2.  A message will appear, detailing the devices that the “Eject” icon controls, i.e., “Safely remove...” Click on 

this prompt.

3. You will then see a message that says, “Safe to Remove Hardware.” It is now safe to disconnect 

the Mercury Elite Pro Dual from the computer.

Содержание Mercury Elite Pro Dual

Страница 1: ...M E R C U R Y E L I T E P R O D U A L Assembly Manual User Guide ...

Страница 2: ...ew 3 1 5 Rear View 3 1 6 Usage Notes 4 DEVICE SETUP 2 1 Quick Start 5 2 2 Assembly 5 2 3 RAID Settings 8 2 3 1 Changing the RAID Mode 2 3 2 RAID Modes 2 4 Drive Failure 9 2 4 1 Replacing Drives SUPPORT RESOURCES 3 1 Formatting 10 3 2 Troubleshooting 10 3 3 About Data Backup 10 3 4 Online Resources 10 3 5 Contacting Technical Support 10 OWC MERCURY ELITE PRO DUAL CONTENTS CONTENTS ...

Страница 3: ...ackage Contents Not pictured If the Mercury Elite Pro Dual was purchased without drives a packet of screws is included 1 3 About This Manual The images and descriptions may vary slightly between this manual and the unit shipped Functions and features may change depending on the firmware version or driver version if applicable Please visit the product web page for the most recent product informatio...

Страница 4: ...nside the device increasing the risk of damage or malfunction Do not block any ventilation openings on the device These help to keep the device cool during operation Blocking the ventilation openings may cause damage to the device and cause an increased risk of short circuiting or fire Read this user guide carefully and follow the recommended steps for assembly Use proper anti static precautions w...

Страница 5: ... of the hard drives is being rebuilt this LED will blink green during the rebuild process The LED that corresponds to the hard drive being rebuilt will also blink green 1 5 Rear View 1 ON OFF Switch Turn power to the Elite Pro Dual on and off with this switch 2 DC IN Connect the included power supply here 3 FireWire 800 ports Attach the included 9 9 pin FireWire 800 cable to one of these ports and...

Страница 6: ...h port it is connected to See Section 2 2 for more information on ports and drive connections When you want to change the data connection type from FireWire to USB or vice versa do the following unmount the volume in the OS then power off the Elite Pro Dual Next switch the data connection wait 10 seconds then power on the Elite Pro Dual again to resume operation For the safe removal of your drive ...

Страница 7: ...ve Guide application 4 Follow the simple on screen instructions to complete the formatting process Once the formatting is finished the drive is ready to use 2 2 Assembly These assembly instructions are written for users who purchased the Mercury Elite Pro Dual as an empty enclosure The instructions show how to open the enclosure in order to install drives IMPORTANT opening an enclosure with pre in...

Страница 8: ... so that the edge with the SATA ports sits just to the right of the cable connectors on the circuit board Make sure the holes on the sides of the drive line up with the holes on the sides of the inner chassis Connect one set of data and power cables labeled either Port 1 or Port 2 to the corresponding ports on the drive Do not remove any cables from the Elite Pro Dual 5 Set the second drive into t...

Страница 9: ...he front of the outer enclosure are close to the silicone feet The screw holes at the rear of the outer enclosure are farther away from the silicone feet 8 Once you know the correct orientation from Step 8 slide the inner chassis back into the outer enclosure as shown 9 Once the front grill of the inner chassis sits flush with the edge of the outer enclosure turn the device on its side again The s...

Страница 10: ...iffers from the others 2 3 2 RAID Modes RAID 0 Drive Striping Mode The two drives show up as a single large disk with a size equal to the combined capacities of both drives RAID 0 is used when speed is the primary objective it does not provide data redundancy for protection The reading and writing of data files is spread across both drives to gain speed by distributing the workload This allows for...

Страница 11: ...port and arrange for replacement If the unit is outside its warranty or was purchased without drives follow the assembly instructions in Section 2 2 to access and replace the failed drive If the Drive 1 LED is solid red the failed drive is the one on the bottom connected directly to the black SATA connector on the circuit board see Section 2 2 step 4 If the Drive 2 LED is solid red the failed driv...

Страница 12: ...s a RAID 1 and the rebuild LED is blinking simply wait for the rebuild process to complete If the rebuild LED is still blinking after more than 48 hours contact tech support for assistance If problems persist Section 3 5 provides information for contacting technical support 3 3 About Data Backup To ensure that your files are protected and to prevent data loss we strongly suggest that you keep two ...

Страница 13: ...ar installation If this equipment does cause harmful interference with radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on ...

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