10
uSING ThE BABy mONITOr
5 Customer Support
Should you experience difficulties operating the SC715, please refer to the troubleshooting guide below. If you still
experience difficulties, please contact Oricom Customer Support on 1300 889 785 for assistance.
Troubleshooting
Problems
Solutions
Equipment does not function
− Check both parent unit and baby unit are turned on
Check parent unit is charged or placed on charge.
Check baby unit is connected to power.
Lost link displaying on parent unit
− Move the parent unit closer to the baby unit.
Try resetting your monitor to avoid busy channels:
1. Turn both camera and parent units off and remove the battery in the parent
unit. Leave unplugged for 1 minute.
2. If you have Wi-Fi in the home, make it busy by streaming a video on YouTube
or similar.
3. Turn the camera back on wait for 30 seconds.
4. Plug the battery into the parent unit and turn on.
Reception interference
− Move the parent unit closer to the baby unit.
Reposition the baby unit slightly.
Check for interference from other electronic devices such as Wi-Fi.
High pitched noise from parent unit -
Feedback
− Increase the distance between the parent unit and baby unit.
Reduce the volume on the parent unit.
Amber power LED flashing
− The battery level is low. Return the parent unit to the charger.
Picture but no sound
− Increase the volume on the parent unit.
Picture is in black and white
− Night function is active. Increase the light level in the baby’s room if required.
