5-8
TROUBLESHOOTING
tion. Such users
must
fully understand the material in Section 3 of this manual to
achieve the best results from this exercise.
Compared to competitive processors, the 8700i offers a uniquely favorable set of
trade-offs between loudness, brightness, distortion, and build-up of program densi-
ty. If your radio station does not seem to be competitive with others in your market,
the cause is usually source material (including excess use of lossy digital compres-
sion), overshoot in the transmission link (including the FM exciter) following the
8700i, or an inaccurate modulation monitor that is causing you to under-modulate
the carrier. A station may suffer from any combination of these problems and they
can have a remarkable effect on the overall competitiveness of a station’s sound.
Section 1 of this manual provides a thorough discussion of system engineering con-
siderations, particularly with regard to minimizing overshoot and noise.
BS.1770 Safety Limiter produces too much gain reduction
Turn down the HD Final Limiter Drive control in the processing preset and save the
result as a User Preset. See step 22.C) on page 2-41.
Security Passcode Lost (When Unit is Locked Out)
Please see
If You Have Forgotten Your All-Screens Passcode
on page 2-47.
Connection Issues between the 8700i and a PC, Modem, or Network
User Interface Slowdown: The more user presets you make, the more slowly the
8700i will respond to front-panel commands. Delete any user presets you do not
need.
Software Updates: Close any running Windows programs before attempting to
update.
Interrupted Software Updates: If you canceled an update before it completed,
wait at least one minute before attempting your next update.
Software Updates via Modem: If you are updating via the modem, do not change
the “connection type” parameter on the 8700i while the modem is connected or
attempting to connect.
Security Passcode: An
A
LL
S
CREENS
(administrator) security passcode is required
for upgrading, regardless of whether you are using a Direct, Modem, or Ether-
net connection.
Passcode Format: The passcode is case-sensitive. When entering it into Windows’
Dial-up Connection dialog box, it must be typed exactly as it was originally en-
tered into the Security screen.
Troubleshooting Connections
If you get an error message such as “the specified port is not connected” or
“There is no answer”…
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