OPTO 22 Optomux B1, Руководство пользователя

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CHAPTER 1: WELCOME
B1 and B2 User’s Guide
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3
For Help
If you have problems installing or using a B1 or B2 brain and cannot find the help you need in this
guide, contact Opto 22 Product Support.
Phone: 800-TEK-OPTO (800-835-6786)
951-695-3080
(Hours are Monday through Friday,
7 a.m. to 5 p.m. Pacific Time)
Fax: 951-695-3017
Email: support@opto22.com
Opto 22 website: www.opto22.com
When calling for technical support, be prepared to provide the following information about your
system to the Product Support engineer:
• Software and version being used
• Controller fi rmware version
• PC confi guration
• A complete description of your hardware and operating systems, including:
– jumper confi guration
– accessories installed (such as expansion daughter cards)
– type of power supply
– types of I/O units installed
– third-party devices installed (e.g., barcode readers)
• Specific error messages seen
NOTE: Email messages and phone
calls to Opto 22 Product Support
are grouped together and
answered in the order received.