IMP Touchless - Instruction manual
ingo-man
®
plus
15.2 Troubleshooting
Characteristic
1.| After insertion of the batteries
no acoustic signal sounds
2.| During opening and closing of the
face shield no signal sounds
3.| The LED lights up if a hand is
hold below the dispenser but
no medium penetrates
4.| The appliance seems to
function normally but no
medium penetrates.
5.| An acoustic signal only sounds
if the hand is hold below the
lower sensor
6.| After insertion of the locking plate
the appliance does
not function as usual.
7.| The appliance doses too much or
not enough medium
possible cause
|Batteries are low.
| Batteries have not been inserted correctly.
| Face shield closed.
| Batteries are low.
| No batteries inserted.
| Battery contact interrupted.
| Appliance defective.
| Operating error.
| Appliance recognized a disturbance
(unwanted emission or electric field).
| No receptacle is inserted.
| No pump is installed.
| Pump is clogged.
| Receptacle is empty.
| Pump lost contact to the medium.
| An unsuitable medium has been used.
| Batteries are low.
| Appliance has not yet adjusted to
the locking plate.
| Dosage adjustment is not adjusted
correctly.
solution
| Insert new batteries.
| Open the battery box, insert batteries
according to the diagram. Pay attention
to the polarity and the sequence.
| Remove batteries, open face shield,
insert batteries again.
| Insert new batteries.
| Insert batteries.
| Restore battery contact.
| Call after-sales service.
| Operate appliance according to point
8. Pay attention to the sequence of
actuation in the sensor areas. Avoid
contact with the face shield.
A) Remove all electromagnetically charged
or emitting appliances out of the reach
of the sensor.
B) Open and close the face shield
and quickly remove hands
and/or other disturbing objects.
Wait for a short time until the dispenser
has gauged. Then actuate the
dispenser as usual.
C) Remove receptacle and pump
and reinsert them.
D)
Make sure that the pump has the right position.
| Insert full receptacle.
| Insert ingo-man
®
plus Touchless
pump into the dispenser.
| Remove pump and clean it.
| Replace receptacle.
| Carry out the dosage process several
times. If it doesn’t function, the pump
is possibly clogged.
| Use another medium.
Clean the pump thoroughly before.
| Replace batteries.
| Wait (maximum for a few minutes).
| Carry out dosage adjustment
on the pump
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