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MFC-8322-S and MFC-OG3-N User Manual (Iss. 01)

Service Information • 8–3

Alarm Mute Button

In the unlikely event of a complete card failure, you may be instructed by a Ross Technical
Support specialist to perform a complete software reload on the MFC-OG3-N. The

Alarm

Mute

button enables emergency booting in case of flash corruption or, to recover from a failed software
upgrade.

Содержание MFC-8322-S

Страница 1: ...MFC 8322 S and MFC OG3 N OG3 Network Controller Cards User Manual...

Страница 2: ...eople that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics...

Страница 3: ...stored in a retrieval system or transmitted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of Ross Video While every precaution has be...

Страница 4: ...tion which if not avoided may result in major or minor equipment damage or a situation which could place the equipment in a non compliant operating state ESD Susceptibility This symbol is used to aler...

Страница 5: ...ith the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 1997 along with amendments A1 2000 and A2 2002 and found...

Страница 6: ...ral resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendl...

Страница 7: ...1K0 Ogdensburg New York Canada USA 13669 0880 General Business Office 1 613 652 4886 Fax 1 613 652 4425 Technical Support 1 613 652 4886 After Hours Emergency 1 613 349 0006 E mail Technical Support t...

Страница 8: ......

Страница 9: ...via DashBoard 2 6 User Rights Management 2 6 Using a Master Password 2 7 Before You Begin 2 7 Configuring the Master Password 2 7 Accessing a Network Controller Card 2 8 Enabling SNMP Support 2 9 Ena...

Страница 10: ...gin 7 2 System Requirements 7 2 To run the DashBoard Lite Applet 7 2 DashBoard Lite Applet Overview 7 3 Interface Overview 7 3 Device View 7 4 Adding Frames to the DashBoard Lite Applet 7 5 To add fra...

Страница 11: ...family of products backed by Ross Video s experience in engineering and design expertise since 1974 You will be pleased at how easily your new card fits into your overall working environment Equally...

Страница 12: ...then adjust to the appropriate level based on power consumption and the inlet ambient temperature Monitors the frame door and each frame power supply Monitors the fan door and notifies the user if the...

Страница 13: ...ge 6 1 Card edge Controls The front edge of the Network Controller Card feature LED indicators for the power ethernet connection and general communication activity The Network Controller Card also inc...

Страница 14: ...FC 8322 S MFC OG3 N and MFC OG3 NS unless otherwise noted MFC OG3 N refers to MFC OG3 N and MFC OG3 NS unless otherwise noted OG3 FR series frames refers to all versions of the OG3 FR series frames un...

Страница 15: ...des instructions for installing the Network Controller Card configuring the network settings and enabling the SNMP monitoring option The following topics are discussed Before You Begin Installing a Ne...

Страница 16: ...eo directly Related Publications It is recommended to consult the following Ross Video documentation before installing and configuring your Network Controller Card DashBoard User Manual Ross Part Numb...

Страница 17: ...ot Figure 2 1 Figure 2 1 MFC OG3 Series Card Lock 5 Insert the Network Controller Card with the component side out into the card guides between the dividing wall and the last slot ensuring the card do...

Страница 18: ...ashBoard Control System you may configure the Network Controller card to use a static address or enable DHCP for automatic configuration This can only be done once communication has been established A...

Страница 19: ...ontroller card model 4 Ensure the network settings of your computer are compatible with those chosen for the Network Controller card 5 Before you begin and to prevent IP Address conflicts isolate the...

Страница 20: ...ddress in the NTP Server field 5 To change between Static and DHCP addressing select an option in the Addressing Mode area 6 Configure the network settings as required IP Address This is the IP Addres...

Страница 21: ...d feature in DashBoard Setting the DIP Switch Your Network Controller Card includes SW3 a DIP Switch that enables you to override the Master Password Use this DIP switch when the Master Password needs...

Страница 22: ...d client is version 4 0 0 or higher you log in as outlined in the procedure To use a valid user account If DashBoard URM is unavailable or when using the DashBoard Lite applet you log in as outlined i...

Страница 23: ...field 5 Contact Ross Video Technical Support When you speak to the Technical Support representative tell them your name your facility name and the SNMP Request Code displayed in the Setup tab You wil...

Страница 24: ...s field follows the format of aaa bb cc where represents the Target IP address to which traps should be sent aaa represents the UDP Port number to which traps should be sent bb represents the SNMP pro...

Страница 25: ...ify the card s to upload the file to by selecting the check box es for the cards you wish to upload the file to Verify that the card s you wish to upload the file to The Error Warning fields indicate...

Страница 26: ...u encounter problems when upgrading your card software verify the following Your network settings on the card are valid The ethernet cable is properly connected if you are uploading the file via a net...

Страница 27: ...p and using the card edge controls of the MFC 8322 S Controller Card The following topics are discussed Card edge Controls for the MFC 8322 S Configuring the DIP Switches Monitoring the MFC 8322 S Cau...

Страница 28: ...are occurring but the audio will be off Refer to Figure 3 2 and the card labeling for jumper positions Figure 3 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper...

Страница 29: ...is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 7...

Страница 30: ...is operating correctly CAN Flashing Yellow When flashing this LED indicates the MFC 8322 S is communicating with the other cards within the frame Off When off this LED indicates an absence of incoming...

Страница 31: ...ethernet connectivity to the OG3 FR frames infrastructure providing a DashBoard interface to monitor openGear cards in the frame The MFC OG3 NS includes the SNMP Monitoring option The following topics...

Страница 32: ...ut the audio will be off Refer to Figure 4 2 and the card labeling for jumper positions Figure 4 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1...

Страница 33: ...g a Master Password on page 2 7 for details OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined...

Страница 34: ...ndicates that the ethernet link to the specified frame slot is unavailable link is down RJ45 This LED reports the same information as the ETHERNET LED OK ALARMa Green When lit green this LED indicates...

Страница 35: ...openGear sales representative to enable SNMP support For More Information on enabling and configuring the SNMP Agent for your MFC OG3 NS refer to the section Enabling SNMP Support on page 2 9 CPU Yel...

Страница 36: ...4 6 MFC OG3 N Series Setup MFC 8322 S and MFC OG3 N User Manual Iss 01...

Страница 37: ...ore to a single file in DashBoard This feature is available for frames using the MFC OG3 N and MFC OG3 NS cards only For more information on using the DataSafe feature in DashBoard refer to your DashB...

Страница 38: ...ards instead of the entire connected view DashBoard sends the file to a specific network card and slot for use Once received it updates the card if the attached card matches the data sent DataSafe sto...

Страница 39: ...the cards in those slots and DashBoard still updates the slot information when a new card is installed or when a card is removed from the slot and replaced with another card To enable DataSafe for a...

Страница 40: ...the DataSafe tab Forcing DataSafe Files to Load The Conflict field in the DataSafe tab indicates when a currently installed card has a card type or software incompatibility When there is a DataSafe m...

Страница 41: ...nt on the card you are using Default values are indicated with an asterisk The DashBoard Control System enables you to monitor and control openGear frames and cards from a computer DashBoard communica...

Страница 42: ...he Network tab Refer to Table 6 7 on page 6 9 Frame S N Indicates the Frame Serial Number Product Indicates the model number of the card Supplier Ross Video Ltd Board Rev Indicates the hardware revisi...

Страница 43: ...shBoard clients version 4 0 0 or higher can connect The user must be authenticated by the DashBoard Server and URM or must know the Master Password of the Network Controller Cards Master Password Indi...

Страница 44: ...led Indicates that the Alarm Config jumper is set to enable audio alarms Disabled The Audio Alarm is disabled Voltage mV Supply Voltage Current mA Current consumption of the card Negative Rail mV Indi...

Страница 45: ...nstalled in the frame and a DataSafe mismatch has occurred a This message only applies when using an MFC 8322 S b This message only applies to the OG3 FR series frames c These fields are only availabl...

Страница 46: ...supply model installed in the PSU2 slot Serial Number Serial number of PSU2 Software Rev Software revision code of PSU2 12V Current mA Indicates the power supplied by PSU2 7 5V Current mA Temperature...

Страница 47: ...the FAULT LED lights solid red on the frame when a fault condition is reported by a card in the frame Cleared Disables this feature Notify on PSU Missingb b This item is only available when using an...

Страница 48: ...u items that are reset to factory default settings when the Restore button is pressed in the Setup menu Table 6 6 Menu Items Restored to Factory Default Settings Menu Item MFC OG3 N Setup Fans Install...

Страница 49: ...the IP Address of the card if the Addressing Mode is set to Static Subnet Mask Enables you to set the Subnet Mask of the card if the Addressing Mode is set to Static Default Gateway Enables you to set...

Страница 50: ...h the new card information indicated in the Conflict field Conflict When blank this field indicates that the card currently in the slot has the same card type and software version as the saved DataSaf...

Страница 51: ...maximum number of six strings are displayed in the Trap Notification Target drop down list at one time If at the maximum number you must select a string from the drop down list and delete it before a...

Страница 52: ...6 12 DashBoard Menus MFC 8322 S and MFC OG3 N User Manual Iss 01...

Страница 53: ...ed you will need version 2 50 or higher The DashBoard Lite applet enables you to make card adjustments through a web browser interface instead of installing the DashBoard Control System software on yo...

Страница 54: ...Microsoft Windows XP Windows Vista or Windows 7 operating systems Firefox 3 or higher or Microsoft Internet Explorer 7 or 8 Java 6 update 11 or higher Ensure that the Java 6 plug in is properly config...

Страница 55: ...e Dashboard Lite applet interface and its components Figure 7 1 DashBoard Lite Applet Interface Example 1 Navigation Pane The DashBoard Lite applet displays the following details in the Navigation Pan...

Страница 56: ...control for configuring that parameter The following features may be available a drop down box of selections a slider for limited range variables or an entry field with arrows for continuous variable...

Страница 57: ...oard Lite applet 1 Ensure the DashBoard Lite applet is running on your computer 2 Click Add Frame located at the bottom of the Navigation Pane to display the Add Frame dialog The Automatic tab is sele...

Страница 58: ...t you can also change the password and specify access to the frame as outlined in the section Configuring the Master Password on page 2 7 To change and verify device information for the MFC OG3 N 1 Fr...

Страница 59: ...ads the file and displays a Confirmation dialog This dialog displays the selected upload file name type size and the file creation date 5 From the Confirmation dialog you can select from the following...

Страница 60: ...be verified and prompting you to run the application To continue loading the DashBoard Lite applet click Run Device Tab Issues If you are unable to make changes to the parameters of a card or the Uplo...

Страница 61: ...lected file does not exist Click OK and re start the upload process Selected file is not a valid upload file Verify the filename is correct Click OK to re start the upload process Selected file is rej...

Страница 62: ...7 10 DashBoard Lite Applet MFC 8322 S and MFC OG3 N User Manual Iss 01...

Страница 63: ...FC 8322 S and MFC OG3 N User Manual Iss 01 Service Information 8 1 Service Information In This Chapter This chapter contains the following sections Troubleshooting Checklist Warranty and Repair Policy...

Страница 64: ...suspect card with a card that is known to be working correctly is an efficient method for localizing problems to individual cards MFC 8322 S Alarm Mute Bootload Button In the unlikely event of a compl...

Страница 65: ...In the unlikely event of a complete card failure you may be instructed by a Ross Technical Support specialist to perform a complete software reload on the MFC OG3 N The Alarm Mute button enables emerg...

Страница 66: ...rranty This User Manual provides all pertinent information for the safe installation and operation of your openGear Product Ross Video policy dictates that all repairs to the Network Controller Card a...

Страница 67: ...elds 6 7 naming 6 7 Card Type field 6 10 Cards accessing DashBoard URM 2 8 communication setup 2 4 installing 2 3 master password using a 2 7 number of active DashBoard 6 3 software upgrading 2 11 Clo...

Страница 68: ...GFC OG3 1 2 H Hardware tab 6 4 6 5 Hardware version 6 2 I Installing a card 2 3 IP address MFC 8322 S 3 3 MFC OG3 N 4 3 setting 6 9 status 6 3 J Jumpers Alarm Config 3 2 MFC 8322 S 3 2 MFC OG3 N 4 2 L...

Страница 69: ...4 7 8 Refresh button 7 4 7 8 Related publications 2 2 Re naming card slot 5 3 Restore button 5 4 6 7 6 8 Restoring defaults 5 4 S Serial number card 6 2 Setup tab 6 7 6 8 Slots naming 5 3 6 7 SNMP age...

Страница 70: ...Notes...

Страница 71: ...Notes...

Страница 72: ...trade show information Visit Us Visit our website for Company information and news Related products and full product lines Online catalog Testimonials Technical Support Telephone 1 613 652 4886 After...

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