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Keeping Your
Subscription Active
Set up a subscription payment plan
to continue the OnStar service. To
continue service:
• Push the
button to speak
with an Advisor.
• Go to www.onstar.com.
• Call 1.888.4.ONSTAR
(1.888.466.7827).
Continuous Coverage
Continuous Coverage provides you
with ongoing access to all OnStar
services after your initial subscription
payment. By storing your credit card
information on file, not only will your
monthly payment be automatically
billed each month, but you will
experience the following benefits:
• Uninterrupted OnStar service.
• Subscription that will be not
be deactivated.
• OnStar Advisors available around
the clock.
• Convenience of upgrading your
service plan, changing to an annual
plan or purchasing additional
Hands-Free Calling minutes.
To learn more, push the
button or
call 1.888.4.ONSTAR (1.888.466.7827).
Additional OnStar Services
New services are always being developed. Some additional services may
have been added since the printing of this Owner’s Manual. Visit www.onstar.com
for details.
Services for People with Disabilities
OnStar Advisors are trained to provide services that help subscribers with
physical disabilities and medical conditions, whether they are drivers or
passengers. Just press the
button and an Advisor can help:
• Locate gas stations that have an attendant to pump gas for you.
• Find a hotel, restaurant, etc., that meets your accessibility needs.
• Provide directions to the closest hospital or pharmacies in urgent situations.
TTY Users
If you are deaf, hard of hearing or speech impaired, OnStar offers the ability for
you to communicate with OnStar Advisors while in your vehicle. The TTY system
can provide you in-vehicle access to all of the OnStar services, except Virtual
Advisor, Bluetooth® and OnStar Turn-by-Turn Navigation.
Additionally, a dial pad provides the ability to make calls using the OnStar
Hands-Free Calling feature. This equipment is available through OnStar.
Please call for details.
TTY users and family members can use a TTY connection to call OnStar toll-
free at 1.877.248.2080 for Roadside Assistance and Stolen Vehicle Assistance,
subscription renewal or for any questions regarding your OnStar account. Please
visit www.onstar.com/tty for more information on TTY and all of these services.
www.onstar.com
Visit our website to access information about your account, manage your
subscription, get subscription plan pricing, purchase OnStar Hands-Free Calling
minutes, and view videos of each service. Click on the “My Account” tab on the
home page.
Additional Information
Note: You can make a payment on your
OnStar subscription via credit card
billing on a month-by-month basis, get a
discounted subscription rate by paying
for one year in advance, or enjoy more
savings by purchasing two years. Visit
www.onstar.com for current information
about pricing.
If you decide to discontinue payment,
the OnStar system will be deactivated.
If the OnStar system is deactivated, all
services and features end. If you allow
the subscription to lapse, there may be
extra charges to reactivate service.
If you purchased a pre-owned vehicle,
push the
button and wait until
a connection is made to an OnStar
Advisor, who can set up a new
subscription for you. It may take several
minutes for the vehicle to connect to an
OnStar Advisor. Or call 1.888.4.ONSTAR
(1.888.466.7827).
In the event that you are not eligible for
subscription transfer to a new vehicle,
a refund, if applicable, will be given for
any remaining subscription time you
have purchased.
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