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Helpful Tips for Hands-Free Calling
• Speak as clearly as possible, and louder as necessary.
• Try speaking in a deeper, lower-pitched voice.
• The system won’t recognize words like “
hundred,
” “
thousand,
” or “
twenty.
” For
example, the number “
1.800.555.2030
” is pronounced “
one-eight-zero-zero-five-five-
five-two-zero-three-zero.
”
• Push the
button and ask an Advisor for tips.
• Say, “
Dial 911
” and the system will dial 911. In an emergency, always use the
button so that the GPS location is received by the OnStar Emergency Advisors.
Hands-Free Calling Voice Commands
Available voice commands include:
•
“
Yes. No. OK.
”
– to respond to the system’s request for a “Yes” or “No”
response. If the system has trouble recognizing “Yes,” the command “OK” can
also be used.
•
“
My Number
”
— to hear the vehicle’s number.
•
“
Call,
”
“
Call <nametag>
”
or
“
Call <numbers>
”
to speed-dial using stored
nametags or to call numbers.
•
“
Store
”
— to store numbers for speed-dialing.
•
“
Store Last Number
”
— to store the last number that was dialed.
•
“
Redial
”
— to dial the last called number.
•
“
Directory
”
— to play all the stored nametags.
•
“
Help
”
(or
“
OnStar Help
”
) — to hear a list of all commands.
•
“
Delete
”
— to delete a nametag. The system will ask for the nametag
to be deleted.
•
“
Delete All Nametags
”
— to delete every nametag stored, including
Turn-by-Turn nametags.
•
“
Cancel
”
— to return to the
“
OnStar ready
”
prompt or exit Hands-Free Calling.
•
“
Go Back
”
— to go back to the previous step.
•
“
Minutes
”
— to determine minute status, number of minutes available or
to add minutes.
•
“
Verify or Add
”
— to verify the number of minutes available or to add
more minutes (purchase minutes automatically).
•
“
Goodbye
”
– to exit Hands-Free Calling.
How to place a call using a stored name tag
1. Push the
button. When the system responds with
“OnStar ready” and the
talk-tone, say “
Call <name tag>.
”
2. OnStar responds with
“OK, calling <name tag>.” (Making a call uses up minutes.)
Tips:
• If there is a pause before the entire phone number is spoken, the system
repeats the numbers and then plays the talk-tone. Continue saying the
numbers from where the pause occurred.
• Be sure that the radio volume is turned down.
• To store phone numbers, say at least 7 digits. Always say “1” and the area code
so calls connect.
• Use multiword or multisyllable nametags, like “
My house.
”
• If the vehicle is sold, be sure to delete all the stored nametags. Press the
button and give the “
Delete
” or “
Delete all
” command.
• Avoid using similar-sounding nametags (like Tim and Kim).
• Do not store a nametag that starts with a number.
• Storing numbers does not use up minutes.
• Store up to 30 phone numbers.
How to Store the Last Number You Dialed
1. Push the
button. When the system responds with “
OnStar ready
” and
the talk-tone, say “
Store last number.
”
2. When the system responds with “
Please say the nametag,
” choose a
nametag that is easy to remember, like “
Mom’s cell phone.
”
3. The system repeats the tag and asks “
Yes or no?
”
4. Say “
Yes
” to confirm or “
No
” to start over.
5. To place a call, push the
button and say “
Call Mom’s cell phone.
”
How to Answer Incoming Calls
A ringtone will be heard and the phone icon will flash quickly, notifying you to
pick up the call. Push the
button to answer the call. When you have connected
to our call, the phone icon will be steady and on. If you have a call waiting, the
phone icon will flash slowly, notifying you that another person is waiting.
How to Get the Vehicle’s Number
1. Push the
button. When the system responds with “
OnStar ready
” and
the talk-tone, say “
My number.
”
2. OnStar responds with “
Your OnStar Hands-Free Calling number is <number>.
”
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