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Stay connected safely with available hands-free choices.
Hands-Free Calling
1
Hands-Free Calling Options
OnStar takes driver distraction and your safety very seriously, which is why we
offer you two Hands-Free Calling options:
• Available OnStar Hands-Free Calling
• Built-in Bluetooth® Connectivity
Both allow you to make and receive calls from your vehicle while keeping your
eyes on the road and your hands on the wheel.
Available OnStar Hands-Free Calling lets you make and receive calls at the
touch of a button using convenient voice-activated dialing. And Hands-Free
Calling is reliable because it’s specially designed for better reception and fewer
dropped calls in remote areas and pockets of limited cellular reception. It’s
always there for you — even when your cell phone isn’t.
OnStar Hands-Free Calling Prepaid Minute Packages
In order to use OnStar Hands-Free Calling, you must first purchase prepaid
minutes. OnStar Hands-Free Calling minutes can be purchased in one of
three ways:
• Contact an OnStar Advisor by pressing the
button or dialing
1.888.4.ONSTAR (1.888.466.7827).
• Press the button.
1. When the system responds with “
OnStar ready ” and the
talk-tone, say “ Minutes .”
2. When the system responds with “ Verify or add ,” say “ Add .”
3. When the system responds with “ Connecting to OnStar Hands-Free
Calling Center ,” a toll-free call will be connected to the OnStar
Hands-Free Calling Center.
4. Follow directions to buy more minutes.
• Visit www.onstar.com/buyminutes.
Note: If minutes run out during a call, the call will automatically be terminated
and an OnStar connection will be made so minutes can be replenished.
1 OnStar Hands-Free Calling requires existing OnStar service contract and prepaid minutes. Not available in certain markets. Calls
may be made to the U.S. and Canada only.
Usage of OnStar Hands-Free Calling Prepaid Minutes
Hands-Free Calling minutes will be deducted from your total anytime you:
• Place outgoing Hands-Free Calling phone calls.
• Receive incoming Hands-Free Calling phone calls.
Fractional minutes are rounded up.
Note: Blue button and red emergency button pushes do not utilize Hands-Free
Calling minutes.
How to Check Your Minutes
1. Push the button. When the system responds with “ OnStar ready ” and
the talk-tone, say “ Minutes .”
2. When the system responds with “ Please say verify or add ,” say “ Verify .”
3. OnStar responds with “ You have [#] minutes remaining that expire on [date] .”
4. When the system responds with “ OnStar ready ” and the talk-tone, say the
desired voice command, or say “ Goodbye .”
How to Make and End Calls
1. Press the button. When the system responds with “ OnStar ready ” and the
talk-tone, say “ Call <numbers> .”
Note: Say the entire number, without pausing.
2. OnStar responds with “ OK, calling <numbers>, ” and dials the call.
3. Push the button to end the call. OnStar responds “ Call ended. ”
How to Store a Nametag for Speed-Dialing
1. Press the button. When the system responds with “ OnStar ready ”
and the talk-tone, say “ Store. ”
2. When the system responds with “ Please say the phone number you
would like to store, ” say the entire number, without pausing.
3. When the system responds with “ Please say the nametag, ” choose a
nametag, like “ My house. ”
4. When the system responds with “ About to store <My house>. Does that sound
OK? ” say, “ Yes ” (or “ No ” to try again)