21
Problem
Cause
Correction
blinks
24 sets of measurement results or
more have been stored.
Transfer the measurement results to "OMRON connect"
app, then the symbol will disappear.
30 sets of measurements results
have been stored.
If the number exceeds 30, the oldest results are deleted.
Transfer the measurement results to "OMRON connect"
app, then the symbol will disappear.
You pressed and held the
button more than 2 seconds.
This is displayed when you pair your unit with your smart
device. Follow the instructions on the "OMRON connect"
app. Press the
OFF button to stop the pairing.
You pressed the
button.
This is displayed when the data is transferred to your smart
device. Follow the instructions on the "OMRON connect"
app. Press the
OFF button to stop the transmission.
You pressed and held the
and
OFF button more than
2 seconds when " " and the
Bluetooth symbol was blinking.
This is displayed when you delete the communication
setting. (Refer to Section 15.)
Press the
OFF button to stop the operation.
Even if you turn on the
power, nothing is displayed.
Even if you step onto the
unit, nothing is displayed.
No batteries are inserted.
Insert the batteries.
The batteries are inserted in the
wrong direction.
Insert the batteries in the correct direction.
The batteries are worn out.
Replace all four batteries with new ones.
Only the weight and BMI
are displayed.
Visceral Fat Level and
Body Age aren't displayed.
People below 6 years old: weight
and BMI can be measured.
Check whether your personal data is correct.
People below 18 years old:
Visceral fat level and body age
cannot be measured.
Remove the battery and then re-inset it after about 20
seconds or more, check whether the date is correct.
"
" is displayed for
some results.
The registered data or body
composition values were out of the
measurable range.
Check whether the settings of birth date, gender, and height
are correct. Even if these settings are correct, "
" is
displayed if they are out of the displayable or supported age
range.
The measurement result
is higher or lower than the
actual result. The result
varies widely for each
measurement.
Your posture is wrong during a
measurement.
Take a measurement with a correct posture.
You take a measurement on a
carpet or cushioned floor surface,
or an uneven floor.
Take a measurement on a hard and level floor.
Your soles and body are cold,
impairing blood circulation.
Warm your body to get blood circulation back to normal
before taking a measurement.
The foot electrodes are very cold.
Leave the unit in a warm room for a while before taking a
measurement.
Your soles are dry.
Slightly moisten your soles with a wet towel before taking a
measurement.
The "0 kg correction" was not
implemented correctly.
Implement the "0 kg correction".
(Refer to Section 6.3.)
You are not recognized
correctly.
Your body weight has changed
widely since the last measurement.
Select personal number before taking a measurement.
(Refer to Section 10.)
Your body type is similar to another
registered person.
The measurement results of
another user has been registered.
You want to measure the
body composition, but only
the body weight is displayed.
Personal number or GUEST is
not selected. (Personal number or
GUEST is not displayed.)
Select personal number or GUEST before taking a
measurement.
A button does not respond.
You pressed a button when you
stood on the unit.
Step off the unit, and then press a button.
The button is wet or contaminated.
Wipe off the water or stain before taking a measurement.
You pressed two or more buttons
simultaneously.
Press one button at a time.
Failure to send data.
Refer to "Help" in "OMRON connect" app.
If the above corrections are not effective, contact the OMRON service representative.
There is a possibility that there may be an error on the constitution rarely.
When the product is damaged or repaired, the measurement record is erased.
