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Appendix E: TT150 Field Service Tool
What Is the TT150 Field Service Tool?
The TT150 Field Service Tool (FST) is a mobile friendly web application that is used for system
verification. System Verification is a functional system check that should be performed during
installation of the TT150 system and after service to verify the TT150 system is operating
properly.
The TT150 FST is accessible on Android devices using the Chrome browser and Apple devices
using the Safari browser. The FST can be accessed from a smart phone, tablet, laptop, or pc as
long as it has internet connectivity.
The trailer ID may be assigned or changed from the Trailer Tracks Web Portal or the TT150
FST. In addition, some operating parameters may be checked. It is not recommended to use
the Portal for system verification because not all of the items that should be checked are
available for viewing.
Note: To use the TT150 FST scanner you must have the bridgeit application installed. This is a
free application and you will be prompted to download and install it when you tap the bar
code icon to use the scanner.
Using the Field Service Tool
Accessing the FST
Before a user can log into the FST, he first needs to be established as an installer in the
Trailer Tracks portal. Please see the Trailer Tracks portal help system for information about
creating users and assigning roles. Once the user has been assigned the installer role they
can access the FST to view their company’s devices or, if a 3rd party installer, the devices of
the company they are installing for.
Companies that use 3rd party installers such as Omnitracs licensed Service Centers or OEM
installers must have access enabled for 3rd party installers. If this access is not enabled,
only installers in the company’s account can access its devices in the FST. If enabled, 3rd
party installers have FST access only to devices by scanning the devices bar code or
entering its serial number. Third party access is enabled or disabled through the Company
Settings page on the Trailer Tracks portal. In addition, customers can enter email addresses
of personnel they want notified any time any change is made to its devices through the
FST.
