27
User Manual
For Serious Faults:
• Some minor faults can be fixed by referring to the table
above, however if an emergency or serious fault occurs,
immediately set all controls to their off positions and
disconnect the power from the source.
• If a serious fault occurs, DO NOT attempt any repairs
yourself, instead wait for a service agent to do so.
• For assistance or to organize an authorised service agent
contact our After Sales Support by calling 1300 11 4357,
or by emailing [email protected].
• Please note that if a service agent is asked to attend
whilst the product is under warranty and finds that the
problem is not the result of an appliance fault, then you
may be liable for the cost of the call out charge.
• The appliance must be accessible for the service agent
to perform any necessary repair. If your appliance is
installed in such a way that a service agent is concerned
that damage will be caused to the appliance or your
kitchen, then they will not complete a repair.
• Please refer to the Warranty Information to learn more.
For Minor Faults
Problem
Possible Cause
Solution
The oven is not turning on, or has shut
off suddenly while cooking.
A break may have occurred
in the oven’s power supply.
•
Check the household fuse box
for blown fuses and replace as
necessary. Ensure that a safety
switch hasn’t tripped.
The oven light has stopped working.
The light globe may have
become loose or has blown.
•
When the oven has cooled and
is switched off, remove the globe
cover and ensure that the globe
is tightly secured.
•
If blown, refer to page 24 under
the Bulb Replacement section.
The oven burned the top of my dish,
however the bottom is under-done.
Not enough heat is emitting from
the bottom of the oven cavity.
•
Try the Conventional function.
•
Try lowering the temperature.
•
Try using a lower shelf position.
The oven burned the bottom of my dish,
yet the top is under cooked.
Excessive heat is emitting from
the bottom of the oven cavity.
•
Try the Conventional function.
•
Try lowering the temperature.
•
Try using a higher shelf position.
The oven burned the outside of my dish
whilst the inside is under-done.
The temperature is set too high.
•
Lower the oven temperature and
increase the cooking duration.
The outside of my dish is too dry, even
though it looks like it’s cooked.
The temperature is set too low.
•
Increase oven temperature and
decrease the cooking duration.
The glass on the oven door steams up
when the oven is hot.
There is a difference between the
oven and ambient room temperature.
•
This is normal, and has no effect on
your oven’s performance.
Oven Care & Maintenance
(Continued)
