14
Troubleshooting
Troubles
Possible Causes
Pilot burner cannot be lit.
The pilot valve is obstructed.
Pilot gas turned off pilot valve.
The pilot valve is bad.
Fat appears to smoke excessively. Griddle plate is too hot.
Moisture in the food may be turning into steam.
Food sticks to griddle.
Griddle plate is too hot.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking
oil.
Food burned around edges or
contains dark specks.
Griddle plate is too hot.
Griddle surface needs cleaning and/or seasoning.
Surface under food may not have been covered with enough cooking
oil.
Maintenance
INITIAL CLEANING
Prior to operating your new griddle, thoroughly wash the griddle surface and the exterior with a mild detergent
or soap solution. Do not use abrasive cleaners since this might damage the cabinet finish. If the stainless steel
surfaces become discolored, scrub by rubbing only in the direction of the finished grain.
DAILY CLEANING
1.
Always turn unit off and allow it to cool completely before cleaning. Clean thoroughly before first use.
2.
After each use, clean the griddle with wire brush or flexible spatula.
3. Once a day, thoroughly clean splash back, sides and front. Remove the grease drawer, empty it and wash
it out.
4. Once a week, clean the griddle surface thoroughly. If necessary, use a griddle stone, wire brush or steel
wool on the surface. Rub with the grain of the metal while the griddle is still warm. A detergent may be
used on the plate surface to help clean it; but, care must be taken to be sure the detergent is thoroughly
removed. After removal of the detergent, the surface of the plate should then be covered with a thin film of
oil to prevent rusting. Clean stainless surfaces with a damp cloth and polish with a soft dry cloth. To remove
discoloration, use a nonabrasive cleaner. After each “weekly” cleaning, the griddle must be seasoned
again. If the griddle usage is very high, the “weekly” cleaning procedures may be done more often than
once a week.
NOTE: Parts protected by the manufacturer or his agent are not to be adjusted by the installer, unless
the installer is an authorized service agent.
