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Glass blackens
Glass usually blackens when:
The fuel is not being burned efficiently because of starvation of air.
Bad quality or damp fuel is being used.
Balance between primary and secondary air is incorrect.
Try to introduce more air into the stove, especially through the secondary air control on the top of
the stove door as this air flows down over the glass to help burn off the creosote. For optimum
efficiency always use a good quality wood.
Smoke in room
If the stove is properly installed it should not emit any smoke into your room. Should this happen,
check that your room is not air tight. This can easily be checked by opening a door or window. If
the smoking stops you need to provide an additional air supply into the room. If this is not the
problem, check if your chimney is blocked or obstructed and that you are not getting a down
draught caused by the location of the open end of the flue pipe or chimney.
If the problem persists contact your dealer and ask him to get your chimney and stove installation
checked.
Fire burning too quickly
This is usually caused by too much draught or air.
Firstly try reducing the air supply to the stove by closing down your air controls, if this fails
then you may have damage to the sealing.
Check the condition of the door sealing rope and the joints within the stove.
If neither of these solve the problem you may have too much draught on your chimney and you
may need to fit a damper valve into your flue system. You should not install a flue damper without
consulting a specialist. Never install a damper that can completely block your flue or chimney.
Contact your dealer to discuss this.
Chimney fire
Chimney fires occur when soot and creosote that have built up in the flue system ignite. If the stove
is operated properly and the flue checked and cleaned regularly then chimney fires should not
occur. These fires can be very dangerous and must be avoided. Try to maintain good, hot fires in
the stove whenever possible and at least once in every firing open the air controls and allow the
stove to burn on full for a short while until the entire fire bed is glowing red. Check your flue
system regularly for build-up of soot and creosote and clean as necessary.
Chimney fires can be detected by sparks coming from the top of the chimney, a roaring sound
coming from the area of the stove or chimney or vibration in the stove or chimney.
In the event of a chimney fire, close the air controls, evacuate the building and call the fire
department. Do not relight the stove after a chimney fire until the stove and flue have been checked
and any necessary repairs have been carried out.
