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Maintenance and Troubleshooting

40

CLEANING THE PRINTER

CAUTION:

Do not clean the inside of the printer and do not use stain removers, acetone-based products, liquid or

aerosol cleaners. Doing so could damage the printer case and scanner glass.

1

Clean the printer casing using a soft dry cloth, or one moistened with warm water, to wipe dust, dirt or smears off
the outer case of the printer only.

2

Clean gently the white underside of the scanner glass cover with a soft dry cloth, or one moistened with warm
water.

3

Clean the scanner glass with a soft cloth moistened with warm water or with a glass cleaning solution.

CLEANING THE INK CARTRIDGE NOZZLES

Clean the nozzles when:

•

White or colour lines appear on the printouts.

•

Colours are faded, or do not print in parts or at all.

•

Vertical lines in printout are jagged.

To clean the nozzles:

1

Make sure the printer is loaded with A4 paper. See "Loading Documents onto the Automatic Document Feeder".

2

Open the Toolbox application from the Olivetti icon in the task bar, or select

Start

>

Programs

or

All programs

>

Olivetti

>

Olivetti Toolbox

. The main screen of the Toolbox application is displayed.

3

Select

Solutions and

Assistance

.

4

Select the "

Clean and test the nozzles

" option

5

Select

Print

.

The printer automatically cleans the nozzles and prints a test page.

6

At the end, select

Close

to return to the Toolbox main screen.

TROUBLESHOOTING

Problems When Installing the Printer

Before reading this section:

1

Make sure

the printer is properly connected to a working grounded electrical outlet

compliant with the

printer’s power requirements (100 - 240 Vac, 50 - 60 Hz), and that it is switched on.

2

If the printer is connected to a computer, make sure that both the printer and the computer are switched on.

3

These operating systems are supported: Microsoft Windows 2000 (Service Pack 4 or later), XP (Service Pack 2 or
later) or Vista, also MAC OS X 10.2, OS X 10.3 or OS X 10.4.

Problem

Possible Reason

Corrective Action

The printer does not switch on.

•

The power cable is not
connected correctly to the
printer and/or to the electrical
outlet.

•

The electrical outlet is not
working.

1

Make sure that both ends of the
cable are connected correctly

2

Make sure that the grounded

electrical outlet is working.

You have inserted the “Installation”
CD into the computer drive and the
installation program does not start
automatically.

•

An operating system
incompatible with the CD
software may be running on the
computer.

1

Use the Windows CD for
Windows 2000/XP/Vista, or the
MAC CD for MAC OS X 10.2,
OS X 10.3 or OS X 10.4.

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Содержание LINEA Office

Страница 1: ...USER GUIDE LINEA ...

Страница 2: ...de 535315 gb Date of publication May 2007 Trademarks Microsoft and Windows are registered trademarks of Microsoft Corporation Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Olivetti disclaims any proprietary interest in trademarks and trade names other than its own ...

Страница 3: ...9 LOADING DOCUMENTS ONTO THE AUTOMATIC DOCUMENT FEEDER 10 CONNECTING A DIGITAL CAMERA TO THE PRINTER 10 CONNECTING THE PRINTER TO THE TELEPHONE NETWORK 11 Connecting to the Telephone Network and Connecting an External Telephone 11 INSTALLING THE FAX 13 Installation Procedure 13 SETTING FAX DATE AND TIME 14 2 USING THE PRINTER WITHOUT A COMPUTER 15 COPYING A DOCUMENT 16 PRINTING PHOTOS FROM A DIGIT...

Страница 4: ...G FROM AN APPLICATION 25 Setting Print Preferences from the Computer 26 SCANNING A DOCUMENT FROM AN APPLICATION 26 PRINTING PHOTOS 27 FAX SETUP FROM THE TOOLBOX APPLICATION 27 Fax Settings 27 Installation 27 Service 29 SENDING A FAX USING THE COMPUTER 29 Sending a Fax From the Scanner Glass Using the Toolbox Application 29 Sending a Fax From the Toolbox Application Using the Automatic Document Fee...

Страница 5: ...GES 43 Messages During Transmission 43 Messages During Reception 43 General Messages 43 ERROR CODES PRINTED ON THE FAX REPORT 44 Transmission Report Error Codes 44 Activity Report Error Codes 44 CLEARING PAPER JAMS 45 6 TECHNICAL SPECIFICATIONS 47 GENERAL SPECIFICATIONS 48 PRINTER SPECIFICATIONS 49 COPIER SPECIFICATIONS 50 SCANNER SPECIFICATIONS 50 FAX SYSTEM SPECIFICATIONS 50 PAPER SPECIFICATIONS...

Страница 6: ...ustry Its mission is to promote and support the development of interoperability guidelines enabling printing of images and other content between mobile phones and home printers The guidelines are promoted for use internationally to ensure a broad spectrum of products and services for mobile phone consumers www mobileprinting org LINEA office This Mobile Printing Ready product is designed to provid...

Страница 7: ...TS PRINTER KEYBOARD LEDS ON THE PRINTER FRONT PANEL PRINTER POWER SUPPLY SWITCHING THE PRINTER ON AND OFF LOADING PAPER ONTO THE AUTOMATIC SHEET FEEDER LOADING DOCUMENTS ONTO THE AUTOMATIC DOCUMENT FEEDER CONNECTING A DIGITAL CAMERA TO THE PRINTER CONNECTING THE PRINTER TO THE TELEPHONE NETWORK INSTALLING THE FAX SETTING FAX DATE AND TIME ...

Страница 8: ...nt Online Help is available for each software screen by just selecting Help SAFETY INSTRUCTIONS Read and follow attentively the following safety instructions Use exclusively the CWT model PAA060P power supply unit and the power cable supplied with the product If a different power supply unit is used to that provided in the package it is the sole responsibility of the user to guarantee its conformi...

Страница 9: ...Getting Started 3 LOCATING THE PRINTER COMPONENTS ...

Страница 10: ... copying 10 High speed USB interface Allows connection of the USB cable not supplied so the printer can be used with a computer 11 Power connector Printer power supply connector Connect the plug of the external power supply unit to the printer See LEDS on the Printer Front Panel 12 External power supply unit Supplies the printer with electrical current Connect the power cable to the electrical out...

Страница 11: ... off the printer is disabled Note Switching off the printer results in the loss of date and time settings it is therefore recommended that you do NOT carry out this operation which has been replaced by automatic energy saving mode If nevertheless you want to switch the printer off press the On Off key for 5 seconds 2 Display Indicates the fax status and displays the menu and phone book 3 Alphanume...

Страница 12: ...nt and copy quality Photo quality is recommended for copying images or when printing on special ink jet paper 15 Copy contrast Lighten or darken the copy 16 Start B W copy Start copying in B W Press and keep held down to activate the Fit to page functionality This functionality is not available when documents are loaded onto the automatic document feeder 17 Start colour copy Start copying in colou...

Страница 13: ...electrical outlet Reference Indicator Description 1 USB status A green light indicates that a digital camera or compatible memory device is connected A flashing light indicates that data is being transferred to the printer 2 Fax present in memory A fax is present in memory i e was not printed when it was received The printer cannot be switched off without correcting the reason for the error and pr...

Страница 14: ...ss of the date and time LOADING PAPER ONTO THE AUTOMATIC SHEET FEEDER 1 Raise the automatic sheet feeder into its upright position then press the paper width guide and slide it to its outermost position 2 Load the paper vertically portrait orientation with the side to print on facing the front of the printer and positioned against the right side guide Note The feeder capacity is 100 sheets of 80 g...

Страница 15: ...e inserted first into the printer Note Transparencies must be inserted into the printer without removing the protection as indicated in the supplier s instructions Banner paper Remove all paper from the feeder Insert the leading edge of the banner paper vertically into the printer against the right side of the automatic sheet feeder and with the print side facing up Note Do not use perforated fan ...

Страница 16: ...e that it is positioned against the edge of the paper CONNECTING A DIGITAL CAMERA TO THE PRINTER 1 1 Switch on the digital camera For more information read the digital camera s User Guide 2 With the printer switched on connect one end of the USB cable to the USB connector of the digital camera and the other end to the USB connector on the printer front panel The connection LEDs and the Start print...

Страница 17: ... it also on a public line refer to the section Installing the Fax In the case of a multiple socket telephone system additional telephone devices can be connected to any of the sockets available provided that the system is of the type with multiple sockets in parallel In this case the dial tone is always present when the handsets of the existing telephone devices are lifted simultaneously If the di...

Страница 18: ...telephone answering device or other unit Connection Case 3 Insert the plug of the additional unit into the wall socket of the telephone line see the related illustration Using the specific adapter as for the first type of connection you can connect another device to the printer EXT socket for connection to the telephone line A telephone line input LINE IN B wall socket for telephone plug C externa...

Страница 19: ...ys relative to the number nn corresponding to the destination country you want to set 4 Confirm your selection by pressing the key Alternatively press the key to return to step 3 5 Installation is terminated 6 To enter the date and time press the Menu key followed by the Confirm key The message SET DATE TIME appears on the display 7 Enter the data using the alphanumeric keypad then press the Confi...

Страница 20: ... Austria Belgium Brazil Chile China Colombia Czech Republic Denmark Finland France Germany Greece Hong Kong India Israel Italy AMERICA LATINA NZL AUSTRIA ÖSTERREICH BELGIUM BRASILE AMERICA LATINA CHINA AMERICA LATINA CZECH DANMARK FINLAND FRANCE DEUTSCHLAND GREECE SINGAPORE INDIA ISRAEL ITALIA Ireland Luxembourg Mexico New Zealand Norway Netherlands Portugal Peru Rest of the world Spain South Afri...

Страница 21: ... DIGITAL CAMERA PRINTING PHOTOS FROM A PICTBRIDGE DIGITAL CAMERA PRINTING PHOTOS FROM A DPOF DIGITAL CAMERA FAX MANAGEMENT MENU CONFIGURING THE PRINTER TO RECEIVE FAXES SENDING A FAX PRINTING FAX REPORTS MODIFYING FAX SETTINGS RESOLUTION AND CONTRAST MODIFYING RING TYPE ON RESPONSE RING DISTINCTION USING THE PHONE BOOK ...

Страница 22: ... key as required Note If you want to copy the document onto a different sized page keep the Start B W copy or Start colour copy key pressed to activate the Fit to page function The printer automatically resizes the original to correspond to the size of paper loaded Note The Fit to page function is not available if the documents to copy are loaded onto the automatic document feeder PRINTING PHOTOS ...

Страница 23: ...r is able to recognise the DPOF information that has been associated with the images to be printed The Start printing key illuminates on recognising the DPOF format files 1 1 Load photo paper onto the printer 2 Make sure the DPOF digital camera is turned on and connected to the printer 3 Select the print quality according to your printing requirements 4 Press the Start printing key on the keyboard...

Страница 24: ...he reception mode establishes whether or not the printer is to answer incoming calls To set the reception mode switch on the printer and wait until it comes online Press the Menu key on the keyboard select the option Reception and then select the mode from AUTOMATIC MANUAL PHONE FAX or ANSWERING DEVICE FAX The modes available are AUTOMATIC default setting The printer is set to reply automatically ...

Страница 25: ...olour fax or Start B W fax key to scan the document using the scanner and load it into memory While the document is being scanned the message SAVING PAGE appears on the display Note When sending a colour document make sure that recipient is able to receive colour faxes 3 When scanning completes the display prompts you to scan other pages 4 Press the key to scan another page or the key to terminate...

Страница 26: ... while a multiple page document is being scanned The change takes effect from the next page printed after the modification MODIFYING RING TYPE ON RESPONSE RING DISTINCTION The printer emits sounds by means of its ring buzzer and internal speaker You can change the volume for each of these Ring volume this is the ring of the telephone or the Answering device Fax the printer has recognised an incomi...

Страница 27: ...MPUTER BEFORE YOU BEGIN THE PRINTER STATUS MONITOR THE TOOLBOX PRINTING COPYING AND SCANNING FROM THE TOOLBOX PRINTING FROM AN APPLICATION SCANNING A DOCUMENT FROM AN APPLICATION PRINTING PHOTOS FAX SETUP FROM THE TOOLBOX APPLICATION SENDING A FAX USING THE COMPUTER ...

Страница 28: ... out of the total number of pages in the job A graphical representation of the estimated amount of ink as a percentage still available in the colour and black cartridges The possibility to cancel the print or copy job The address of the manufacturer s web site where you can access information on purchasing new ink cartridges The Status Monitor closes automatically at the end of a print or copy job...

Страница 29: ...s available Icon You can Print photos Browse the hard disk or memory of the non PictBridge DPOF digital camera connected to the computer to find the folder containing the photos to print Select all the photos stored in the folder or just the individual ones you want and indicate the number of copies to print of each Choose the type and size of the paper Specify if the photos are to be printed on a...

Страница 30: ...F tif bitmap bmp or JPEG jpg formats in a computer folder Scan to application send the scanned image of the document or photo to an application of your choice such as a graphics program word processor or desktop publisher Scan to email save the scanned image of the document or photo in compressed jpg format and attach it to an e mail message opened by the default e mail application on the computer...

Страница 31: ...n can be cancelled Specify if the image must be printed in Portrait or Landscape the printer rotates the image as required Specify whether to print in B W or in colour depending on the original document Define the number of copies to print and if printing order is last page first Restore the settings to their default values or save the settings so that they can be applied to the next print operati...

Страница 32: ...ment is placed on the scanner glass the scanner driver user interface is displayed with a low resolution preview of the document on the left of the screen and you can customise the settings to be used for scanning Note If the documents are loaded onto the automatic document feeder the preview function is not available and you cannot customise the scan settings Depending on the application you are ...

Страница 33: ...oduct software allows you to control closely all the principal functions carried out in fax mode To access the fax configuration environment select Toolbox Settings Fax settings Fax settings opens a drop down menu listing the settings possible divided in Fax settings Installation Setup and Reception Service Fax Settings The options available are Sleep time set the time period after which the print...

Страница 34: ...ault never or always TX speed 33600 bit sec is the default setting The transmission speed can be reduced for phone lines not supporting this speed Volume buzzer and Volume speaker Can be set from 0 to 8 Reception Ring Volume Set from 0 to 8 Number of rings The printer modem listens on the telephone line and responds only after the number of rings configured its subsequent behaviour depends on the ...

Страница 35: ... From the Toolbox application select Scan to fax Raise the scanner glass cover and place the document or the photo on the glass with the side to be scanned face down Make sure that the upper left corner of the document or photo is aligned with the upper left corner of the scanner glass 2 The scanner driver interface is automatically displayed on the computer screen and provides a low resolution pr...

Страница 36: ... to store recall and modify contact details Note If a name has been entered into the Phone book it can be recalled selecting it from the address book Other options available are Fax cover page Message to be sent to contact Print faxed document Note Select Default default settings if you wish to restore the initial Toolbox application settings 10 Open the Quality tab Set the fax quality choosing be...

Страница 37: ...her pages If you have chosen to scan all the pages in sequence the tools for modifying the preview are disabled and the pages of the document are scanned without interruption 8 When scanning of the document or pages comprising it completes the screen displays the settings relative to the fax sending mode if the Fax Office Line printer has been defined as the default printer in the default paramete...

Страница 38: ... the fax Contact s Name and Surname Company Fax number Title You can also use the Windows address book to store recall and modify the contact s details Note If a name has been entered into the Phone book it can be recalled by selecting it from the address book Other options available are Fax cover page Message to be sent to contact Print faxed document Note Select Default default settings if you w...

Страница 39: ...INK CARTRIDGEs 33 4INK CARTRIDGES CHECKING INK LEVELS REPLACING THE INK CARTRIDGES ALIGNING THE INK CARTRIDGES MANAGING INK CARTRIDGES IN FAX MODE USING THE PHOTO INK CARTRIDGE ...

Страница 40: ...een appears 2 Select Solutions and Assistance 3 Select Select New ink cartridges In the New ink cartridges dialogue the ink level indicators show the estimated amount of ink left in the cartridges expressed as percentages From the scanner driver When you scan a document or photo the ink level indicators appear in the bottom part of the window indicating the estimated amount of ink left in the cart...

Страница 41: ...raise the upper part of the printer The support lever automatically blocks the upper part of the printer in the open position The carriage moves to the centre of the printer to facilitate cartridge insertion 3 Press the lever to remove the ink cartridge you want to replace CAUTION The black or photo cartridge must always be inserted into the carrier on the left the colour cartridge in the carrier ...

Страница 42: ...cartridges are aligned automatically by the printer whenever a new cartridge is installed However it is necessary to manually align the cartridges when the printed characters are not well defined or when lines appear wavy Alignment can improve print quality even after having cleaned the ink cartridge nozzles Aligning the Ink Cartridges from the Toolbox Application Open the Toolbox application from...

Страница 43: ...tridge to achieve the best results when printing photos For normal printing operations in B W and in colour you should use the colour cartridge with the black cartridge The printer contains a storage protection garage where you can store the black or photo ink cartridge when it is not in use To replace ink cartridges 1 With both hands raise the upper part of the printer 2 Remove the cartridge you ...

Страница 44: ...INK CARTRIDGEs 38 ...

Страница 45: ...ance and Troubleshooting 39 5MAINTENANCE AND TROUBLESHOOTING CLEANING THE PRINTER CLEANING THE INK CARTRIDGE NOZZLES TROUBLESHOOTING FAX ERROR MESSAGES ERROR CODES PRINTED ON THE FAX REPORT CLEARING PAPER JAMS ...

Страница 46: ... 4 Select the Clean and test the nozzles option 5 Select Print The printer automatically cleans the nozzles and prints a test page 6 At the end select Close to return to the Toolbox main screen TROUBLESHOOTING Problems When Installing the Printer Before reading this section 1 Make sure the printer is properly connected to a working grounded electrical outlet compliant with the printer s power requ...

Страница 47: ...r Printer guide or as indicated in the step above When the printer is connected to the computer with the USB cable but cannot be used The computer has not found one of the printer drivers 1 Remove the printer software 2 Reinstall the printer software 3 Connect the printer to a USB port When the printer is connected to a computer with the USB cable New hardware device is not displayed on the comput...

Страница 48: ...properly connected to the computer 1 Switch off the printer and computer then unplug the USB cable from these two devices 2 Reattach the USB cable then switch on the printer first followed by the computer The printing stops in the middle of a print job The paper is jammed 1 Clear the paper jam See Clearing Paper Jams 2 Select Cancel to remove the error condition The print job restarts from the nex...

Страница 49: ...ED The user has interrupted the reception in course by pressing the Cancel key RX ERROR This is displayed at the end of a failed fax reception Try receiving another document by fax MEMORY FULL The memory available on the fax is full because many documents have been received If this type of error occurs a generic error code appears on the fax report Print the documents received which are in memory ...

Страница 50: ...ke sure that the recipient s number is correct 04 ERR WHILE TRANSMITTING RESEND FROM PAGE nn An anomaly has been detected during transmission nn indicates the number of the page where the error occurred Repeat the transmission starting from the page indicated on the report 06 LINE BUSY The line is busy Retry when the line is free 09 STOP PRESSED Transmission has been interrupted No action 14 ERR W...

Страница 51: ...aper tears make sure you remove all the torn pieces from the printer 2 To cancel an error condition occurring during a print or copy operation press the corresponding button illuminated on the keyboard to restart printing from the next page If an error occurs during fax reception press the Cancel C key to restart printing from the page that caused the error ...

Страница 52: ...Maintenance and Troubleshooting 46 ...

Страница 53: ...Technical Specifications 47 6TECHNICAL SPECIFICATIONS GENERAL SPECIFICATIONS PRINTER SPECIFICATIONS COPIER SPECIFICATIONS SCANNER SPECIFICATIONS FAX SYSTEM SPECIFICATIONS PAPER SPECIFICATIONS ...

Страница 54: ...lack cartridges and photo cartridges One LED to indicate that the memory contains a received fax to be printed or a fax transmission or reception error Automatic sheet feeder Can contain approx 100 sheets of A4 80 g m2 paper Approx 10 envelopes 30 postcards 20 adhesive sheets 20 transparencies 20 pages of photo paper Automatic document feeder Can contain approx 35 sheets of A4 80 g m2 paper Paper ...

Страница 55: ...r later Vista or MAC OS X 10 2 10 3 OS X 10 4 RAM 256 MB for Windows 2000 XP recommended 512 MB 512 MB for Vista recommended 1 GB Free hard disk space 500 MB Printer Specifications Printing technology Bubble ink jet Printing system With the following ink cartridges Tri colour cyan magenta yellow Black Tri colour photo For printing photos replace the black cartridge with the photo cartridge sold se...

Страница 56: ...Interpolation up to 9600 dpi Max scan area 215 mm width x 297 mm length Compatibility Twain and WIA supported Functionality Scan to file Scan to email Scan to application Scan to fax Fax Specifications Send fax The fax functions can be accessed from both the keyboard and the computer Send a colour or B W fax Compatibility with the G3 ITU T30 E standard Speed 33 6 Kb sec with auto fall back Coding ...

Страница 57: ...possible in the case of telephone call for phone fax reception mode Connection to a computer Transmission from the computer Set up from Toolbox application Phone book entry Additional functions Report printing TX transmission activity and power failure Print settings from Toolbox application or from the printer keyboard in stand alone mode On Off key disabled if documents are present in memory Pho...

Страница 58: ...r protective sheet 170 g m2 20 sheets manual feeding is recommended A4 Photo paper From 160 to 280 g m2 20 sheets A4 Glossy paper From 160 to 180 g m2 20 sheets A4 Iron on transfer paper From 150 to 180 g m2 5 sheets A4 ink jet labels From 80 to 110 g m2 20 sheets manual feeding is recommended A4 Banner paper From 80 to 90 g m2 20 sheets for banners manual feeding 10x15 cm Note Cards From 130 to 2...

Страница 59: ...ards 5 x 8 in 127 x 203 mm A6 4 135 x 5 85 in 105 x 148 5 mm 13 x 18 cards 5 12 x 7 09 in 130 x 180 mm Index cards 3 x 5 in 76 2 x 127 mm Hagaki card 3 9 x 5 8 in 100 x 148 mm L 3 5 x 5 in 89 x 127 mm 2L 5 x 7 in 127 x 177 8 mm US 10 4 12 x 8 85 in 105 x 225 mm C5 envelope 6 38 x 9 0 in 162 x 229 mm DL envelope 4 33 x 8 66 in 110 x 220 mm C6 envelope 4 46 x 6 37 in 114 x 162 mm B6 4 92 x 6 93 in 1...

Страница 60: ...Technical Specifications 54 ...

Страница 61: ...Code 535315 gb ...

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