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Voids and Refunds

Voiding the Previous Entry in the Middle of a Sale

Example: 

Void a £2.50 entry erroneously made to Department 2. Then

register a £3.00 item to this same Department. End the transaction with an
exact change tender.

Proceed as follows:

1. Type 

[250]

 and press the 

[Department 2/10]

 key.

2. Press the 

[Void] 

key to void the entry made in the previous step. The

amount voided is displayed and printed.

3. Type

 [300]

 and press the

 [Department 2/10]

 key.

4. Press the

 [Sub Total]

 key to display the current balance due.

5. Press the 

[Amt Tend/TOTAL]

 key to end the transaction with an

exact change tender.

Voiding a Previous Entry at the End of a Sale

Example:

 Register a £1.50 item to Department 1, a £2.59 item to

Department 4, a £5.99 item to Department 3. Then void the £1.50 item
erroneously made to Department 1 and replace it with a £1.00 entry to
the same Department. Compute change for a cash tender.

Proceed as follows:

1. Type

 [150]

 and press the 

[Department 1/9]

 key.

2. Type 

[259]

 and press the 

[Department 4/12]

 key.

3. Type

 [599] 

and press the 

[Department 3/11]

 key.

4. Press the 

[C]

 key.

5. Type 

[150]

, press the 

[Void]

 key and then the

 [Department 1/9]

 key.

The amount voided is displayed and printed.

6. Type 

[100]

 and press the

 [Department 1/9]

 key.

7. Press the

 [Sub Total]

 key to display and print the current balance due.

8. Type the amount tendered

 [1000]

 and press the

[Amt Tend/TOTAL] 

key. The change due to he customer is

displayed and the transaction is ended successfully.

Correct item price

Incorrect item price void

Содержание ECR 5500

Страница 1: ...D EMPLOI INSTRUCTIONS D EMPLOI INSTRUCTIONS D EMPLOI INSTRUCTIONS D EMPLOI INSTRUCTIONS D EMPLOI BEDIENUNGSANLEITUNG BEDIENUNGSANLEITUNG BEDIENUNGSANLEITUNG BEDIENUNGSANLEITUNG BEDIENUNGSANLEITUNG IN...

Страница 2: ...PUBLICATION ISSUED BY Olivetti Tecnost S p A 77 Via Jervis 10015 Ivrea TO Italy Copyright 2003 by Olivetti All rights reserved...

Страница 3: ...rrect or improper use or in any case not in accordance with the warnings given in the User Manual supplied with the product replacement of original components or accessories with others of a type not...

Страница 4: ...TOMA DI TIERRA APPARATET M KUNTILKOPLES JORDET STIKKONTACT APPARATEN SKALL ANSLUTASTILL JORDAT N TUKKAT LAITE ON LITTETT V SUKO RASIAAN Lederen med gr n gul isolation ma kun tilsluttes en klemme maerk...

Страница 5: ...o print the customer receipt and journal record in any one of five languages English French German Spanish and Dutch possibility of programming the departments with a tax status single multiple item s...

Страница 6: ...g Replacing Batteries 9 PRINTER COMPARTMENT 10 Thermal Paper Roll 10 Loading Thermal Paper 11 QUICK START 12 Helpful Hints for a Successful Start Up 13 CASH REGISTER PROGRAMMING 13 Setting Cash Regist...

Страница 7: ...33 Entering the Register Mode 33 Exiting the Register Mode 33 Clearing Errors 33 Sample Receipt 34 Transactions Using a Foreign Currency 34 Standard Transactions 34 Minus Key Transactions 43 Percent...

Страница 8: ...cash register 1 Customer Display 8 Printer and Management Control Switch 2 Operator Display Compartment Lock 3 Keypad 9 Customer Receipt OutputWindow 4 Cash Drawer 10 Printer and Management Control S...

Страница 9: ...or and Customer Displays to become familiar with their operations NOTE Programs and transaction information for management reports are stored in the memory of the cash register Batteries are provided...

Страница 10: ...ram options have been programmed set the control switch to the R1 journal record or R2 customer receipt position and you are ready to work with the cash register In the R1 position the cash register w...

Страница 11: ...r functions The figure below shows the keypad layout X sub total sub total sub total sub total card check charge 7 4 1 0 8 5 2 00 9 6 3 PO ref void C RA FC qty time qty time PLU NS Amt Tend TOTAL cler...

Страница 12: ...try after it is processed and printed Void totals are reported in the management report 10 Ref Dual function Coupon and Refund When used as the coupon key subtracts an amount from an item or the sales...

Страница 13: ...he desired operation slide the control switch to the following positions OFF The cash register is turned off and cannot be used R1 On Journal Tape The cash register is set for standard operations incl...

Страница 14: ...ols identify the amount shown or warn of an error condition They include C Change Indicates that the displayed amount is the change due to the customer E Error Indicates when an error is made during o...

Страница 15: ...the error signal cannot be stopped by pressing the C key reset the cash register There are three reset operations be very careful when choosing the one to perform since you could unnecessarily cancel...

Страница 16: ...stored in the register s memory This memory also holds all optional programming information The memory back up system keeps this information stored in memory when the cash register is turned off The m...

Страница 17: ...cover by sliding it down until it clicks into place 7 Reposition the journal winder spindle then reposition close and lock the printer compartment cover NOTE If the cash register will not be used for...

Страница 18: ...tom of the roll 5 Insert the edge of the paper into the paper slot as shown below 6 Set the control switch to R1 or R2 press the Feed key and manually feed the paper into the slot until the paper catc...

Страница 19: ...h To print in English again type 11 followed by 0 8 Set an exchange rate for your local currency If your local currency is the GBP you may want to set a foreign currency exchange rate for example EURO...

Страница 20: ...revious entry Remember that you enter into the program mode by sliding the control switch to the PRG position Be sure to slide the control switch to the OFF position at the end of a business day In or...

Страница 21: ...t a Z management report In case an error condition cannot be cleared perform one of the three cash register reset operations explained in the section entitled Cash Register Reset Operations Remember t...

Страница 22: ...er a defined Clerk number and related secret code before using the cash register in the REG operating mode 1 Open the printer compartment and slide the control switch to the R1 or R2 position 2 Type a...

Страница 23: ...date Remember to use the DDMMYY format Single digit numbers for months and days must be preceded by a zero 0 3 Press the NS key to store the date 4 Program another feature or exit program mode by sli...

Страница 24: ...ix type the character code string for the letters to be entered on this particular line selected Remember that up to 24 characters can be entered If you wish to center a writing you will need to calcu...

Страница 25: ...four VAT rates VAT1 VAT2 VAT3 and VAT4 can be preset in the cash register A maximum 5 digit VAT rate can be programmed 0 99 999 Setting a Fixed VAT Rate Proceed as follows to program a fixed tax rate...

Страница 26: ...rounded down one pence a fraction above one half pence is rounded up one pence Type Press 14 1 RA FC Printing VAT Information on Customer Receipts With the aim of satisfying the more diverse fiscal r...

Страница 27: ...ion 2 Type machine condition 18 followed by status number 1 and then press the RA FC key 3 Slide the control switch to the OFF position Provided below is an example sales receipt with the information...

Страница 28: ...without VAT per each Rate T W O VAT 1 Slide the control switch to the PRG position 2 Type machine condition 20 followed by status number 1 and then press the RA FC key 3 Slide the control switch to t...

Страница 29: ...s consists of three steps selecting the Multiple Single Item Sales Status Tax Status and Department Price Multiple Single Item Sales Multiple item sale standard allows many items to be rung up within...

Страница 30: ...pts journal reports and on all management reports To define department names proceed as follows 1 Slide the control switch to the PRG position 2 Switch the cash register to the department name definit...

Страница 31: ...LU Price does 3 Determine if each PLU number requires tax or no tax If tax is required for a particular PLU number be sure to link the PLU number to a department that is programmed for tax Likewise if...

Страница 32: ...e PLU names that you define will be printed on the customer receipts journal reports and on the PLU management reports To define PLU names proceed as follows 1 Slide the control switch to the PRG posi...

Страница 33: ...in a safe place for future reference Printing an All PLU Dump Report Proceed as follows to print a PLU report 1 Slide the control switch to the PRG position 2 Press the PLU key to print the list 3 Sli...

Страница 34: ...ntrol switch to the PRG position 2 Type the identification number 1 to 4 corresponding to the foreign currency exchange rate that you wish to define 3 Type the decimal point position of the exchange r...

Страница 35: ...e rounded result will be displayed on the operator and client displays printed on the customer receipt and journal report The total adjustments are indicated on the financial reports Setting the Round...

Страница 36: ...ition 12 0 Zero price entry not allowed 1 Zero price entry allowed 13 0 No European rounding 1 European rounding select Swiss 2 European rounding select Swedish 3 European rounding select Danish 14 0...

Страница 37: ...ment password prevents the accidental resetting of these totals by unauthorized personnel Defining the Z Mode Manager Password Proceed as follows to define a manager password that grants access to the...

Страница 38: ...trict access to this mode If a password is assigned an error tone will sound if an attempt is made to enter the calculator mode without entering the password In the calculator mode the operational key...

Страница 39: ...of sales totals Activating the Non Print Mode Proceed as follows to activate the non print mode 1 Slide the control switch to the PRG position 2 Type 6 followed by 1 and then press the RA FC key The...

Страница 40: ...vides customer receipts 2 If the Clerk System option was set to active as explained in the section entitled the Clerk System enter the related Clerk number assigned and its associated three digit secr...

Страница 41: ...fined Standard Transactions Registering a Single Item Sale with Change Tender Up to seven digits can be used for the amount of the entry Example Register a 1 00 item in Department 1 programmed at a 5...

Страница 42: ...TAL key to end the transaction Registering a Multiple Item Sale with Exact Cash Tender in Local Currency Example Register a 2 50 item to Department 1 a 50 item to Depart ment 5 and a 1 65 item to Depa...

Страница 43: ...ltiple Department Sale with Payment and Change Tender Example Register a 69 99 item to Department 1 programmed at a 5 5 VAT rate a 5 99 item to Department 4 programmed at a 20 VAT rate and a 3 50 item...

Страница 44: ...Type 599 and press the Department 4 12 key 3 Type 350 and press the Dept Shift Department 1 9 key 4 Press the Sub Total key to display and print the current balance due in Local currency 5 Type 1 for...

Страница 45: ...due 5 00 is displayed 5 Press the Charge key to end the transaction Registering a Charge Transaction Charge transactions are counted and registered to the charge total in the financial report Example...

Страница 46: ...hen press the RA FC key to display the current balance due in Euro 5 Type the cash tendered in Euro 1000 and press the Amt Tend TOTAL key The remaining balance due in Local currency is displayed 6 Pre...

Страница 47: ...19 50 item to Department 4 a 2 50 item to Department 5 and a 5 00 item to Department 14 Compute the change in Local currency for a 30 00 check tender Proceed as follows 1 Type 1950 and press the Depar...

Страница 48: ...in Local Currency Example Register a 19 50 item to Department 4 a 2 50 item to Department 5 and a 5 00 item to Department 13 Compute the change in Local currency for a 40 00e check tender Proceed as...

Страница 49: ...t 3 11 key 3 Type 250 and press the Department 4 12 key 4 Press the Sub Total key 5 Type the amount to be tendered by check in local currency 2000 and then press the Check key The remaining balance du...

Страница 50: ...ss the Department 1 9 key 2 Type the 12 discount 12 and press the Ref key 3 Type 260 and press the Department 3 11 key 4 Type 450 and press the Dept Shift and Department 5 13 keys 5 Type the 60 discou...

Страница 51: ...lows 1 Type 250 and press the Department 4 12 key 2 Type 99 and press the Department 3 11 key 3 Press the Sub Total key to display and print the current balance due 4 Press the key to apply the progra...

Страница 52: ...key 2 Type 125 and press the Department 2 10 key 3 Press the Sub Total key to display and print the current balance due 4 Type the discount rate to apply 2000 and press the key The amount discounted...

Страница 53: ...he key to apply the programmed discount The amount discounted is displayed 3 Type 250 and press the Department 4 12 key 4 Press the Sub Total key to print and display the current balance due 5 Type th...

Страница 54: ...press the Department 1 9 key 2 Type 350 and press the Dept Shift key followed by the Department 7 15 key 3 Press the key to apply the programmed discount The amount discounted is displayed 4 Type 500...

Страница 55: ...ey 2 Type 3 followed by Qty Time then press 2 followed by the PLU key The amount of the multiplication is displayed 3 Press the Sub Total key to print and display the current balance due 4 Type the am...

Страница 56: ...ine the PLU to be overwritten 2 Type 350 followed by the PLU key 3 Press the Sub Total key to display and print the current balance due 4 Type the cash tendered 500 and press the Amt Tend TOTAL key Th...

Страница 57: ...Example Register a 1 50 item to Department 1 a 2 59 item to Department 4 a 5 99 item to Department 3 Then void the 1 50 item erroneously made to Department 1 and replace it with a 1 00 entry to the s...

Страница 58: ...key 2 Type the amount to be refunded 100 and press the Department 1 9 key The amount refunded is displayed 3 Press the Amt Tend TOTAL key to successfully end the transaction Incorrect price entry Corr...

Страница 59: ...s the Amt Tend TOTAL key to successfully end the transaction Other Transactions Registering Money Received on Account Up to 7 digits can be used for registering money received on account Example Regis...

Страница 60: ...ion number 3459 to a 1 00 sale to Department 4 Enter an exact cash tender sale Proceed as follows 1 Type 3459 and press the NS key 2 Type 100 and press the Department 4 12 key 3 Press the Amt Tend TOT...

Страница 61: ...TALSARE RESET TO ZERO except for the grand total some users call the Z report an end of day report NOTE To prevent the accidental printing of the Z report assign a Z mode manager password as explained...

Страница 62: ...f times a particular PLU is used and the totals for that number Proceed as follows to print a PLU Report 1 Slide the control switch to the X or Z position bear in mind that a Z PLU Report resets all P...

Страница 63: ...Z report identifier Department 1 activity counter Z counter Department 1 sales total Department number or assigned name Total amount VAT 1 2 3and4 Coupon amount total Refund total Percent minus total...

Страница 64: ...e following examples show how totals are calculated for the management reports System Balance Department 1 Department 2 Department 3 Department 11 Department 16 MinusTotal Total Net Sales Net sales Mi...

Страница 65: ...nsists of two numbers To use this table first look for the character wanted and then identify its corresponding code by reading the number on the first number column to the left hand side identified b...

Страница 66: ...s C 40 degrees C 32 104 degrees F Dimensions 325 mm W x 425 mm D x 220 mm H Weight 4 9 Kg 10 7 lbs Safety Precautions The power socket for this cash register must be located near the unit and easily a...

Страница 67: ...Code 506626 P...

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