9. When you receive long faxes or make copies of long documents, the bottom is always cut off.
- Try enabling the RX SPLIT PRINT or COPY SPLIT PRINT User
Functions. These functions will split long documents across two pages.
10. You sent a fax, but the image the remote fax received was very poor quality.
- If your document has small type, complex illustrations, photographs or was
extremely light or dark, try changing the TRANSMIT RESOLUTION and
TYPE OF ORIGINAL settings.
- Copy the document on the unit to see how well it copies. If the copy looks
good, the problem may be telephone line interference or a defective
facsimile machine at the receiving side.
11. Your unit does not receive faxes.
- Check which reception mode is set on your unit. The mode will be displayed
in the upper right-hand corner of the LCD when the unit is in idle mode.
12. The image received on your unit is very poor.
- If your document has small type, complex illustrations, photographs or was
extremely light or dark, ask the person sending the fax to change the
TRANSMIT RESOLUTION and TYPE OF ORIGINAL Settings.
- Copy a similar document to test your unit. If the copy looks good, the problem
may be telephone line interference or a defective facsimile machine at the
transmitting side.
13. You tried dialing with a one touch key or an auto dial code but nothing happened.
- Check that the One Touch or Auto Dial key being used has a programmed number.
- Check the telephone number to make sure it was entered correctly.
- When you are dialing with an Auto Dial Code, be sure to press the Auto Dial Key
before you enter the code.
- If your unit has the AUTO START feature disabled, you must press START
to begin dialing (refer to Dialing Parameters in the Users Documentation for
AUTO START information).
- Confirm that the correct dial method is set (pulse or tone).
14. You set your unit for delayed transmission but nothing happened.
- Verify that the DATE and TIME are correctly set.
15. Your received documents are light or have vertical white streaks on them and you are not out of toner.
- You may need to replace the image drum unit.
16. Your unit disconnected before you could answer a voice request.
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