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Service Guide OF2200/2400/2600
Chapter 2 Failure Analysis
2.4 TROUBLESHOOTING TIPS
2.4.01 Preliminary Checks
1. Is the unit operated under the proper ambient conditions?
2. Is the paper being used made specifically for xerographic printing?
3. Have the toner cartridge and image drum been replaced as recommended?
4. Has the image drum cartridge been installed properly?
5. Is Okidata toner being used?
2.4.02 Tips for Preventing Image Problems
1. Do not let anything touch the surface of the image drum.
2. NEVER expose the image drum to direct sunlight.
3. Do not touch the fusing unit. Oil from your skin can cause fusing temperature variation.
4. Do not expose the image drum to light for more than five minutes.
5. Do not touch the transfer roller. Touching the transfer roller may cause incomplete toner transfer,
resulting in faded output.
2.4.03 Common Problems
1. The display is blank.
- Check that the power switch is ON.
- Check that the power cord is firmly plugged into the unit and the wall
outlet, and make sure that power is supplied to the wall outlet.
- Make sure the memory board is properly connected.
2. Nothing happens when you press the operator panel keys.
- Power OFF the unit, wait 10 seconds, then power ON the unit.
- Check that the power cord is firmly plugged into the unit and the wall outlet.
- Verify that the ROMs on the memory board are installed properly.
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