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Oki OJ2010 Скачать руководство пользователя страница 53

Chapter 8
Problem Solving (Troubleshooting)

Problem Solving (Troubleshooting)

Use this section to identify and solve printer problems.

Additional troubleshooting information can also be found in the On-Line Help (

) provided

with your printer control software.

Troubleshooting Tables

- Poor Print Quality ......

(

)

- Printing Problems ...... (

)

- Print Media Problems ..(

)

OJ2010 ( 96-02-07 )

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Содержание OJ2010

Страница 1: ...e sheet paper envelopes labels index cards and transparencies Your printer combines the power and ease of use of Microsoft Windows TM with a compact printer This combination allows you to change print...

Страница 2: ...e near your workstation Leave enough space above the printer to allow for easy paper loading Also leave enough space to extend the paper exit tray Do not place the printer In direct sunlight Near heat...

Страница 3: ...u need to repack the printer Remove the print cartridges packed inside the printer behind the paper load door Make sure you have the following items Printer Power cord Printer setup diskette s Paper s...

Страница 4: ...your printer Then complete the steps in Chapter 2 to install the printer software on your personal computer Do not install the print cartridges in your printer until you are instructed during the ins...

Страница 5: ...Install the Paper Support Place the bottom edge of the paper support onto the back of the printer and push forward until it clicks into place OJ2010 96 02 07...

Страница 6: ...nter Your printer should not be powered on or plugged in yet 1 At the back of the printer plug in the parallel interface cable 2 Fasten the metal clips to the parallel interface cable If your parallel...

Страница 7: ...Plug the printer power cord into the power socket on the back of the printer 2 Plug the printer power cord into an electrical outlet 3 Press the power switch to turn the printer on The power light com...

Страница 8: ...At the front of the printer open the paper load door 2 Squeeze and hold the left paper guide release lever and move the left paper guide edge to the correct paper size indicator Do not move the right...

Страница 9: ...Load letterhead stationery with the letter head side facing you and the top of the page pointed down 4 Close the paper load door OJ2010 96 02 07...

Страница 10: ...it tray is designed for use with paper shorter than 11 7 inches 297 mm When you print on paper longer than 11 7 inches 297 mm close the paper exit tray Now install the printer software see page 11 Not...

Страница 11: ...essfully make sure you Are running Windows 3 1 or higher or Windows for Workgroups 3 10 or higher in enhanced mode Have a 386 or faster IBM compatible per sonal computer with 4 MB of RAM Have approxim...

Страница 12: ...icrosoft Windows documentation for detailed information Do not install the print cartridges until you have been prompted to do so by the Setup Program To run the Setup Program complete all of the step...

Страница 13: ...e and green to green color cartridge 1 Make sure the printer power is on 2 Open the printer access cover 3 Remove the black print cartridge from its packaging Note Do not touch the copper colored area...

Страница 14: ...green color strip on the carrier As youre facing the printer the color print cartridge is installed in the right hand position 8 Close the printer access cover 9 Continue following the instructions on...

Страница 15: ...Vertical Alignment and 3 is the correct choice for both black and color Bi directional alignment 12 Enter the number located under each pattern into the boxes on the Align Cartridges dialog box 13 Cli...

Страница 16: ...PC will exit and restart Windows When Windows restarts you will see a new Program Group for your OKIJET 2010 and the OKIJET 2010 printer driver will be listed in the Installed Printers box under Prin...

Страница 17: ...our Users Guide A handy spot has been provided inside the printer for storing this Users Guide To store it 1 Open the paper load door 2 Place the book in the holder 3 Close the paper load door OJ2010...

Страница 18: ...int from DOS based applications that will run under the DOS prompt under Windows Test your printer Change the print queue parameters To start the program Double click the OKIJET 2010 Printer Control i...

Страница 19: ...k Your Default Printer Check Printer Settings Using the Printer Setup Dialog Box To Open the Dialog Box from a Windows Based Application To Open the Dialog Box from the Windows Control Panel To Open t...

Страница 20: ...Program does this automatically during installation You can check your current default printer in the Windows Control Panel by click ing on the Printers icon Note The Control Panel is normally located...

Страница 21: ...se determines whether your settings are applied to only one print job stored with the document youre printing or applied to all print jobs If you open the printer setup dialog box from An applications...

Страница 22: ...is procedure a little differently but look for clues on the Printer dialog box such as a Printer button or Options button to open the printer setup dialog box Open the applications File menu Click Pri...

Страница 23: ...indow In the Windows Main group window click on the Control Panel icon then click on the Printers icon to open the Printers dialog box Set OKIJET 2010 as the default printer Click Setup to open the pr...

Страница 24: ...m Double click the OKIJET 2010 Printer Control icon in the OKIJET 2010 Program Group to open the printer control dialog box Click the Windows Printing tab Click Windows Driver Setup Click the tabs in...

Страница 25: ...oftware uses a special OKIJET 2010 Print Spooler you will see the spooler icon appear Double click the icon to check or change the status of your print job or to delete the print job You can also use...

Страница 26: ...out your printer You can access on line Help from any dialog box Just click the Help button or press the F1 function key on your keyboard OKHELP HLP Within on line Help you will find underlined words...

Страница 27: ...follow to print If your DOS application runs from the DOS prompt displayed when you double click the MS DOS icon located in Windows use the section DOS Applications in Windows which follows If your DO...

Страница 28: ...Jet 500C as the current printer in the DOS application from which you are printing Some applications offer a color or black mono version of the HP DeskJet 500C driver Choose the black mono version if...

Страница 29: ...es not allow you to make these changes use the DOS Printing tab To open the DOS Printing tab 1 Double click the OKIJET 2010 Printer Control icon in the OKIJET 2010 Program Group to open the printer co...

Страница 30: ...rinting in color and black If your application does not offer the HP DeskJet 500C printer driver install the DeskJet 500 printer driver Note You will not be able to print in color with the DeskJet 500...

Страница 31: ...encies General guidelines for purchasing paper envelopes labels and transparencies follow See the printer on line Help for additional paper information Guidelines for Purchasing Paper Paper Types and...

Страница 32: ...ive and index card size paper with the printer For the best results when printing with color use coated paper Note Paper types that work well with the color print cartridge may not work well with the...

Страница 33: ...Envelope Types and Sizes Envelope Types and Sizes You can use 7 9 10 U S Business DL C5 B5 C6 and postcard sized envelopes with the printer OJ2010 96 02 07...

Страница 34: ...ndard sized letter and A4 transparencies Use a transparency specifically designed for an ink jet printer Do not use transparencies designed for copiers and laser printers or for pen plotters It is rec...

Страница 35: ...Label Types and Sizes You can use letter and A4 size sheets of labels Use labels specifically designed for an ink jet printer Do not use labels designed for copiers and laser printers or for pen plot...

Страница 36: ...Load the Sheet Feeder Load the Sheet Feeder Depending on the thickness of the paper the sheet feeder can hold up to 150 sheets of paper OJ2010 96 02 07...

Страница 37: ...e the rough side is facing forward Load transparencies which have paper backing with the glued edge pointing down and the plastic surface facing forward Load transparencies which have a paper strip on...

Страница 38: ...er can hold up to 15 envelopes or index cards 1 Open the paper load door Remove any paper in the sheet feeder 2 Turn both the left and the right envelope guides to the envelope load position by pressi...

Страница 39: ...paper guide release lever while moving the paper guide against the left side of the envelopes or index cards Note Return the envelope guides to their original position when not printing envelopes or...

Страница 40: ...a time 1 Locate the manual feeder 2 Slide the media guide to the correct paper envelope card size 3 Double click the OKIJET 2010 Printer icon in the OKIJET 2010 Program Group and click the Paper tab T...

Страница 41: ...OJ2010 96 02 07...

Страница 42: ...Always leave the print carriage in the parked position at the far right end of the printer when not printing this prevents the printheads from drying out If you do remove the print cartridges replace...

Страница 43: ...new cartridge click Cancel and begin the installation process again If you have inserted the new cartridge click New Cartridge Installed 1 Turn the printer power on 2 Open the printer access cover 3 D...

Страница 44: ...color print cartridge goes on right match green handle to green strip on carrier 11 Push back firmly on the handle until the cartridge snaps into place If the cartridge moves loosely in the carrier it...

Страница 45: ...ring to the printed test page note the patterns that are aligned correctly 15 Enter the number located under each properly aligned pattern into the boxes on the screen See Align the Printheads on page...

Страница 46: ...artridges Dispose of Used Cartridges Do not shake the cartridge the remaining ink can leak Before you discard the used print cartridge put it in a leak proof bag so any remaining ink does not leak out...

Страница 47: ...heet of paper and prints the nozzle test pattern 5 Examine the test pattern This example shows a test pattern of all nozzles functioning correctly on the black print cartridge A comparable example for...

Страница 48: ...see page 40 8 Repeat the Nozzle Test 9 If the line is still broken wipe the nozzles and contacts OJ2010 96 02 07...

Страница 49: ...d area including the nozzles and contacts When cleaning the color print cartridge wipe the nozzles in one direction so the colors do not mix Do not touch the copper colored area with your fingers To d...

Страница 50: ...in in the load position 5 Remove the cartridges 6 Use a CLEAN DRY CLOTH to clean the contacts inside the cartridge carrier in the printer 7 Replace the cartridges 8 Plug the printer power cord into an...

Страница 51: ...s on your screen and the printer prints a test page with horizontal patterns and vertical patterns Each pattern has a number located beneath it An example follows Horizontal Alignment of Heads Vertica...

Страница 52: ...6 Click OK OJ2010 96 02 07...

Страница 53: ...Use this section to identify and solve printer problems Additional troubleshooting information can also be found in the On Line Help provided with your printer control software Troubleshooting Tables...

Страница 54: ...e Media Quality tab then change the Ink Saver setting to Medium or Maximum Paper Make sure you are using the correct type of paper Make sure the paper is straight and unwrinkled Let ink dry before han...

Страница 55: ...rtridge nozzles see Print the Nozzle Test Vertical straight lines are not smooth in tables borders and graphs Clean the print cartridge nozzles see Print the Nozzle Test If you are using high speed mo...

Страница 56: ...idges before they were installed Old document prints with different fonts When you print a document that has been formatted for a different printer Windows may substitute different fonts Line breaks a...

Страница 57: ...your application if possible Use the printer dialog boxes to make changes only if your application does not have that option Printer prints very slowly Change print quality to Draft In the printer se...

Страница 58: ...Note Humid conditions may cause some paper to stick together Paper fails to feed Make sure the paper load door is closed Remove any obstructions inside the printer Paper skews or buckles Make sure th...

Страница 59: ...sure envelope guides do not cause envelopes to bow in the sheet feeder If loading envelopes in the manual feeder make sure the right edge of the envelope is against the raised edge beside the envelope...

Страница 60: ...bi directional Cable must be IEEE 1284 complaint Black Print Cartridge Nozzles 56 black ink Average Life Ink Saver OFF 1000 pages at 5 coverage Color Print Cartridge Nozzles 48 16 each cyan magenta ye...

Страница 61: ...279 mm Envelopes Feed Qty Sheet Feeder up to 15 envelopes or Manual Usable Types 7 9 10 US business DL C5 B5 Weight 20 24 lb 75 to 90 g m2 Sheet Feed 20 28 lb 75 to 105 g m2 Manual Size Min 3 5x5 5 89...

Страница 62: ...th each succeeding line Byte Representation of a character eight bits make up a byte C Carrier Contact Area inside the cartridge carriers which touches the copper colored section of the print cartridg...

Страница 63: ...he printer and the computer See Parallel Interface K KB Kilobyte Unit of measure for disk storage capacity 1 KB 1024 bytes L Letter quality Print High density printing that enhances the quality of cha...

Страница 64: ...the print cartridges are cleaned see also Nozzle Test R RAM Random Access Memory The fastest type of memory your computer has RAM is used to run your software applications Reset Clears the printer buf...

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