Oki ES9465, Руководство по устранению неисправностей

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7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
114 Error Codes
2E15
Document size exceeded limit or maximum size Divide the file into several files, or reattempt in a single-
page format.
2E30
Failure to create directory Make sure that the access privilege to the storage
directory is writable and also that the disk in the
directory has enough space, and then try again. If more
than one job is performed simultaneously, the error may
occur because the disk temporarily runs out of space. In
this case, wait for a while and try again. If the error still
persists, turn the power OFF and then back ON, and
make another effort.
2E31, 2E33
Failure to create file Make sure that the access privilege to the storage
directory is writable and also that the disk in the
directory has enough space, and then try again. If more
than one job is performed simultaneously, the error may
occur because the disk temporarily runs out of space. In
this case, wait for a while and try again. If the error still
persists, turn the power OFF and then back ON, and
make another effort.
2E32
Failure to delete file Turn the power OFF and then back ON. Try the
problem job again. If the error still persists, contact your
service representative.
2E40
Failure to convert image file format This error occurs when conversion to a highly
compressed PDF format fails. Do the scanning again. If
the error still persists, Use the normal PDF format.
When this error occurs in conversion other than to a
highly compressed PDF format, turn the power OFF
and then back ON. Then try to scan again. If the error
still persists, contact your service representative.
2E43
Encryption error Failure to create a file If the error still persists after reattempting, turn the
power OFF and then back ON. Then make another
effort.
2E44
Creating a file was not allowed Creating an unencrypted file was not allowed.
Configure the encryption settings and try again. To
create an unencrypted file, consult the administrator.
2E45
Failure in making meta data Make sure that the template setting is correct, and do
the scanning again. If the error still persists, turn the
power OFF and then back ON, and then try again.
2E65
There are too many documents in the folder. Failure in
creating a new document Delete the data in the local storage folder in the
equipment and try scanning again.
2E66
Failed to process your job. Insufficient Storage space. Reduce the number of pages of the problem job and try
again. Check whether the server or local disk has
sufficient space in its capacity.
2EC0 Job canceled The job was canceled.
2EC1
Power failure occurred Make sure that the power cable is connected properly
and is inserted securely. Resend the job.
Remote Scan, WS Scan, File Downloader
2A20
Failure to acquire resource Reattempt the problem job. If the error still persists, turn
the power OFF and then back ON, and make another
effort.
2A31
WS Scan function is not available Check if the WS Scan function is enabled. If not,
change it to “enabled”.
2A40
System fatal error Turn the power OFF and then back ON. Try scanning
again.
2A50 Job canceled. The job was canceled.
2A51
Power failure occurred Make sure that the power cable is connected properly
and is inserted securely. Resend the job.
2A60
Authentication for WS Scan failed When Fax & Scan of Windows is used with the
SCANNER driver (WIA), check if the user name for the
login is registered. When the control panel or EWB of
the equipment is used, check if the user name for the
login is registered.
2A70 Insufficient permission to execute Remote Scan Check if the user is authorized to perform this job.
2A71 Insufficient permission to execute WS Scan Check if the user is authorized to perform this job.
Error Code Problem Description Corrective Action