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Troubleshooting
- 435 -
Symptom
Cause
Solution
Reference
The web page does
not open.
[Web] is set to
[Disable] in the menu
of this machine.
Press the scroll buttons on the operator panel
to select [Enable] in [Admin Setup] - [Network
Setup] - [General Setup] - [Web].
-
The IP address is
incorrect.
Check the IP address of this machine and
correct it if needed.
Printing the menu
map
(configuration)
(P.
97)
The LAN cable is
disconnected.
Check connection of the LAN cable.
(P.46)
Troubleshooting for the paper
Please check the following explanation and "FAQ" on your smartphone app or the website.
If the problem persists, please contact the Customer Support Center or your dealer.
Symptom
Cause
Solution
Reference
Paper jams occur
frequently.
Multiple sheets of
paper are pulled
in
simultaneously.
The paper is
pulled in an
inclined direction.
This machine is tilted. Install it on a stable and flat surface.
-
The paper is either too
thin or too thick.
The paper is either too thin or too thick. Use the
paper applicable to this machine.
(P.82)
The paper is moist or
charged with static
electricity.
Use the paper stored at appropriate
temperature and humidity.
(P.95)
The paper is wrinkled,
folded or curled.
Use the paper applicable to this machine.
Straighten the paper if it is curled.
(P.82)
The paper has had its
reverse side printed.
Already printed paper cannot be printed again
from Tray 1/2/3/4.
Print from the MP tray.
-
The paper is not
aligned yet.
Shuffle the paper well, and load the paper with
the top, bottom, left and right aligned.
(P.82)
Load only one sheet of
paper.
Load multiple sheets of paper.
-
Additional paper is
loaded in the paper
cassette while the
existing paper is kept
as it is.
Remove the existing paper in the tray, and load
the paper again together with the new one with
the top, bottom, left and right aligned.
(P.82)
The paper is not
loaded straight.
Fit the paper guide and paper stopper of the
paper cassette of Tray 1/2/3/4 to the paper.
Align the paper with the manual feeder guide of
the MP tray.
(P.82)
The envelope is
loaded in a wrong
orientation.
Load the envelope again correctly.
(P.82)
Envelopes are sticked
together.
Shuffle the envelopes well, or stack them one
by one.
-
Paper jams occur
frequently.
The paper feed roller is
dirty with paper dust.
Clean the paper feed roller.
Cleaning the
paper feed roller
(Tray1/2/3/4)
(P.3
50)
Cleaning the
paper feed roller
(MP Tray)
(P.351)
Содержание COREFIDO B822dn
Страница 1: ...B822dn B842dn User s Manual...
Страница 11: ...Read this first 11 Cautions ENERGY STAR LAN 31 12...
Страница 12: ...Read this first 12 B VCCI B JIS C 61000 3 2 VOC TVOC No 155 OKI...
Страница 431: ...Troubleshooting 431 Software troubleshooting Monitoring Tool Troubleshooting Monitoring Tool P 266...
Страница 453: ...EE8001 4623Z002 Rev2...