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Other Issues
3
3.
Troubleshooting
Symptom
Point to check
Remedy
Reference
There is an
abnormal sound.
The printer is tilted.
Place the printer on a flat surface.
-
There is a piece of paper or foreign
object inside the printer.
Check the inside of the printer and
remove any objects.
-
The top cover is open.
Close the top cover.
-
There is a buzzing
sound.
The printer is printing on the heavy
or thin paper when the temperature
inside is high.
This is not a malfunction. You can
proceed with the operation.
-
It takes a while to
start printing.
The printer is warming up from the
power save or sleep mode.
Press the <ENTER> button
and select [Admin Setup] >
[Power Setup] > [Power Save]/
[Sleep] and disable both modes.
The printer may be cleaning the
image drum.
Wait for a while.
-
The printer is adjusting the
temperature of the fuser unit.
Wait for a while.
-
The printer is processing data from
another interface.
Wait until the process finishes.
-
A print job has
stopped in the
middle of the
printing process.
As a result of processing print jobs
continuously for a long time, the
inside the printer has become hot.
The printer is cooling off.
Wait for a while.
When the fuser unit becomes cooler,
printing restarts automatically.
-
As a result of processing print jobs
continuously for a long time, the
temperature in the printer inside
has become too high. The printer is
cooling off.
Wait for a while.
When the printer becomes cooler,
printing restarts automatically.
-
When the print processing is
overloaded by printing with the WSD
port, a computer may stop sending.
Retry to send data on a computer. If
the error is not resolved, use other
network port.
-
Memory is
insufficient.
A printer is short on memory
because print data is too large.
Reduce print data with a printer
driver.
Advanced
It takes a long time
to finish printing.
The processing speed of the
computer may be slowing down the
print job.
Use a computer with faster
processing speed.
-
You have selected
[High Quality (Multiple tones)] on
the [Print Job Options] tab of the
printer driver.
Select [Fine / Detail (600x1200)]
or [Normal (600x600)] on the
[Job Options] tab of the printer
driver.
-
The print data is complex.
Make the data simpler.
-
Paper is narrow (less than 230 mm). Change the mode.
Advanced
The printer driver
is not correctly
displayed on Mac
OS X.
The printer driver may not be
operating correctly.
Uninstall the printer driver and install
it again.
Advanced
Paper is curled.
Thin paper is used.
Set an appropriate paper weight or
select [High Humid Mode].
Advanced
Paper is wet on the
edge.
Wet paper is used.
Select [High Humid Mode].
Advanced
The LED indicator
in the power switch
is blinking at high
speed per about
0.3 seconds.
The printer may be malfunctioning.
Unplug the AC cord immediately.
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