Oki C834DN, Руководство пользователя

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Other Issues
3
3.
Troubleshooting
●
● Other Issues
This section explains the issues you may encounter while operating your printer and how to solve them.
Unable to Print from a Computer
Memo
● If the following information does not solve the issue, contact your dealer.
● For issues caused by an application, contact the manufacturer of the application.
General Causes
„
Common to Windows and Mac OS X
Cause Remedy Reference
The printer is in sleep mode. Press the <POWER SAVE> button on the operator
panel to enter the standby mode.
If the sleep mode is not used, disable it from the
<ENTER> button > [Admin Setup] > [Power Setup]
> [Sleep] > [Disable].
page 22
The printer is turned off. Turn on the printer. page 21
An Ethernet or USB cable is unplugged. Check that the cable is plugged into the printer and
computer properly.
-
Something is wrong with a cable. Replace it with a new cable. -
The printer is off line. Press the <ON LINE> button. -
An error message is displayed on the
display screen of the operator panel.
“Error Messages” or press the <HELP> button on the
operator panel.
page 96
The interface setting is disabled. Check the setting of the interface being used from the
operator panel.
Advanced
Something is wrong with the print
function.
Check if you can print the contents of the settings. page 29
„
For Windows
Cause Remedy Reference
The printer is not set as the default
printer.
Set the printer as the default printer. -
The output port for the printer driver is
incorrect.
Select the output port to which the Ethernet or USB
cable is connected.
-
A print job from another interface is in
progress.
Wait until the print job is done. -
“Received invalid data” is displayed on
the display screen and printing cannot
be done.
Press the <ENTER> button and select [Menus]
>[System Adjust] > [Wait Timeout], and then select
a longer time. The default setting is 40 seconds.
-
A print job is automatically canceled. If using Print Job Control, the print job is not authorized
to print, or the Job Accounting log buffer may be full.
Advanced