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RE Series 

                      EN-17 

 

 

7.2

 

Troubleshooting 

The following table lists common problems, possible causes and remedies.  
If the problem persists, contact Ohaus or your authorized Ohaus dealer. 

 

Symptom Possible 

Causes 

Remedy 

Scale will not turn on. 

AC power not connected to 

scale or to outlet. 
No power in outlet. 
Battery discharged. 

Connect scale to power. 
 
Connect to different power outlet. 
Replace battery. 

Weight reading does not 
stabilize. 

Unstable environment. 
Interference under pan or sub-
platform. 

Ensure a stable environment. 
Ensure that the weighing pan and 
sub-platform are unobstructed. 

Scale does not display 

accurately. 

Improper calibration. 

Calibrate the scale using proper 

calibration weights. 

------

 Weight display 

Weight exceeds power-on zero 
range 

Remove excess weight from the 
pan during power-on. 

^^^^^^

 Weight display 

Overload condition 

Reduce the load on the pan. 

^^^^^^

 Total Price display 

Price > 9999.99 

Reduce the load on the pan. 

uuuuuu

 Weight display 

Underload condition 

Install the pan. 
Re-zero the scale. 

”E 11“ displayed 

RAM error 

Turn the scale off and on again. 
Return scale for service. 

”E 16“ displayed 

ROM error 

Recalibrate the scale. 
Return scale for service. 

”E 18“ displayed 

EEPROM error 

Return scale for service. 

”E 31“ displayed 

By-Count operation error 

Enter only up to 2 digits (99) 

”E 33“ displayed 

Accumulation total price > 

999.99 or the number of 
transactions > 99 

Clear accumulation memory and 

start anew 

”E 34“ displayed 

PLU number > 100 

Enter correct PLU number: 1-100 

“noPLu“ displayed 

PLU data not found 

Store data in the PLU number or M-

key 

Содержание RE series

Страница 1: ...RE Series Price Computing Scale RE C with Tower Model RE Model 99 Washington Street Melrose MA 02176 Phone 781 665 1400 Toll Free 1 800 517 8431 Visit us at www TestEquipmentDepot com...

Страница 2: ......

Страница 3: ...Manual Pushbutton Tare 7 4 5 Pre set Keyboard Tare 7 4 6 Weighing and Pricing 8 4 7 Hold Function 8 4 8 Pre pack Weighing Function 8 4 9 PLU Function Price Lookup 9 4 10 By Count Function 10 4 11 Accu...

Страница 4: ...ed accessories and peripherals as available Operate the scale only under ambient conditions specified in these instructions Service should be performed by authorized personnel only 2 INSTALLATION 2 1...

Страница 5: ...AC Power Verify that the intended AC power source matches the AC adapter rating Connect the adapter to the power receptacle underneath and to the right of the scale then plug the AC adapter into a pro...

Страница 6: ...attery Power Saving Feature When powered on batteries the scale will enter sleep mode Weight display will show SLEEP and Unit Price and Total Price displays will be blank after the pre set minutes of...

Страница 7: ...D FUNCTIONS 3 1 Control Panel 3 2 Customer Display 1 Weight display 2 Unit Price display 3 Total Price display 4 Weights Measures marking 5 Leveling Indicator 6 Memory Keys Pull out Tab 7 Numeric Keyp...

Страница 8: ...ulation memory Activates the By Count operation and calculates the price of the item Stores or recalls a PLU In SETUP Mode ends the setup mode Holds the displayed Total Price when the item is removed...

Страница 9: ...15 seconds of inactivity and reactivates with a key press or item placed on the pan 4 3 Zero Operation Press 0 to zero the displayed weight the weight must be stable and within 2 of the scale capacit...

Страница 10: ...ice display The Unit Price and Total Price values are cleared automatically when the item is removed from the pan Unit Price will be retained if the scale is in Pre pack Mode see Section 4 8 4 7 Hold...

Страница 11: ...2 Enter the PLU number with the pre stored data then press PLU The corresponding Unit Price Tare value will be displayed 4 9 1 3 Recalling a PLU with auto PLU search function off Sec 5 2 Press PLU the...

Страница 12: ...tion is used as reference to calculate the price of non weighing items e g the price for 36 pieces when 3 pieces cost a total of 1 50 1 Enter the deal quantity 1 99 e g 3 then press X The X annunciato...

Страница 13: ...mode accordingly press 1 2 successively to price in per lb 1 2 annunciator will turn on per lb 1 4 annunciator will turn on return to normal Unit Price mode To enable Fractional Pricing in the Servic...

Страница 14: ...2 Sleep mode after 5 min Auto off disabled 3 Sleep mode after 5 min Auto off after 30 min 4 Sleep mode after 15 min Auto off disabled 5 Sleep mode after 15 min Auto off after 30 min Step 3 Automatic c...

Страница 15: ...s the switch inside the access hole A narrow screwdriver may be inserted through the hole to press the switch Note When accessing the bottom of the scale avoid placing the scale upside down on the pan...

Страница 16: ...o Ensure the pan is empty and the scale stable Press FIX to initiate countdown sequence 5 0 Countdown The countdown will repeat if the scale is not stable during this process Add20 2 3 calibration poi...

Страница 17: ...ving authorities the scale may be sealed in the following manner 6 2 1 Wire Sealing 1 Install the 2 cross drilled sealing screws securely as illustrated below Run the wire into the holes then apply th...

Страница 18: ...rgent DO NOT use acids alkalis strong solvents or abrasive cleaning agents Inspect the scale regularly Ensure that the housing pan and sub platform are clean and free from foreign material DO NOT allo...

Страница 19: ...roper calibration weights Weight display Weight exceeds power on zero range Remove excess weight from the pan during power on Weight display Overload condition Reduce the load on the pan Total Price d...

Страница 20: ...e Accumulation Keyboard Numeric 32 key tactile membrane switch with key press beeper Span Calibration 2 3 and full scale capacity Tare Range To full capacity by subtraction Zero Range At power on 10 k...

Страница 21: ...RE Series EN 19 8 2 Drawings Memory Keys Pull out Tab Template 13 6 345 mm 13 5 342 mm 17 432 mm 4 5 115 mm 16 7 423 mm 15 2 385 mm 9 5 242 mm 9 5 242 mm 14 356 mm 14 5 342 mm 13 6 345 mm 4 5 115 mm...

Страница 22: ...lated Thank you for your contribution to environmental protection For disposal instructions in Europe refer to www ohaus com weee FCC Note This equipment has been tested and found to comply with the l...

Страница 23: ...n damaged by accident or misuse exposed to radioactive or corrosive materials has foreign material penetrating to the inside of the product or as a result of service or modification by other than Ohau...

Страница 24: ...80252577 P N 80252577 2008 Ohaus Corporation all rights reserved Printed in China Test Equipment Depot 800 517 8431 99 Washington Street Melrose MA 02176 TestEquipmentDepot com...

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