Ochsner OLWI 9, Инструкция по эксплуатации и установке

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11 Maintenance
11.1 Service work
Accessibility of the heat pump and ancillary appli-
ances is to be ensured for service work at all
times!
The heat pump operates essentially maintenance-free.
It must, however, be ensured that:
-
the evaporator is free from leaves and twigs
or any other foreign bodies,
-
the condensation can drain off,
-
the heating circuit contains enough water
NOTE:
In order to prevent additional costs, it is recommended
to have the heat pump serviced at least once per year.
Furthermore,
legal regulations require that heating appliances be
checked and serviced regularly by the user.
OCHSNER can, if desired, offer a service contract in
order to carry out any necessary leakage tests and
checking of safety equipment of
the heat pump.
If required, please contact our customer service de-
partment.which will test the functionability, efficiency
and safety functions of the machine as well as check-
ing the control and regulation equipment. Your ad-
vantages of servicing: Correctly carried out servicing
not only saves energy, it also protects the environ-
ment. Furthermore, the correct care of the heating
system is a necessary prerequisite in order to safe-
guard the operational life of the heat pump for many
years. This gives the system user increased protection
against malfunctioning and ensures guarantee claims.
A
service contract provides continuity. In order to ensure
that
the monitoring and care of the heat pump is carried out
at regular intervals,
it is recommended to conclude a service contract. A
fully filled out protocol documents the working results
and the machine's condition.
The water pressure in the heating system is to be
monitored by the system operator and adjusted if the
the pressure is too high or too low.
The flow rates in the heating system are to be moni-
tored with the flow meters specified by OCHSNER.
Furthermore, the specified system service intervals as
well as the system checks must be adhered to.
If, during larger reconstruction work or after burst pip-
ing the majority of the water in the heating system has
to be drained off and refilled, this must be carried out in
the presence of the OCHSNER works customer ser-
vice / OCHSNER authorised partner (see Logbook)
If exceptional refilling work is to be carried out (e.g.
reconstruction work or after burst piping), a current
water test report is to be made and, if necessary, using
this report, additives must be used when refilling the
heating system.
Note
On request, OCHSNER can offer a maintenance con-
tract. If required, please contact our customer service
department.
11.2 Cleaning
Appliance and environmental damage
Service work, for instance checking the electrical safe-
ty, must only be carried out by a specialist electrician.
► Protect the appliance from dust and dirt during the
construction phase.
► A moist cloth is sufficient to care for the plastic
and metal parts. Do not use scouring or dissolving
cleaning agents.
► Check the condensate drain function once per
month (visual control).
Check whether water has
accumulated under or alongside the appliance. Ob-
serve the Section "Troubleshooting".
We recommend an annual inspection (determination of
current condition) and, if required, servicing (estab-
lishment of correct condition) by a specialist installer or
the OCHSNER Customer Service.
11.3 Customer Service
Should defects occur in your appliance,
in spite of the high-quality components used and the
diligence shown during production, please inform your
contractual partner or the OCHSNER customer service
with information on the serial number and the heat
pump module under the following telephone numbers:
Customer Service Austria:
Tel.: +43 (0) 504245
– 499
E-Mail: kundendienst@ochsner.at
Customer Service Germany:
Tel.: +49 (0) 69 256694 - 495
E-Mail: kundendienst@ochsner.de
Customer Service Switzerland:
Tel.: +41 (0) 58 32041 - 99
E-Mail: kontakt@ochsner.com
The serial number and the heat pump model are to be
found on the rating label. The rating label is on the
outer rear panel of the heat pump.