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12. Trouble Shooting
Problem
Cause
Solutions
• The station is not broadcasting at
this time of the day (remember it
may be located in a different time
zone).
• The station has too many people
trying to attach to the radio station
server and the server capacity is not
large enough.
• The station has reached the
maximum allowed number of
simultaneous listeners.
• The link on the radio is out of
date.The update of the link is done
regularly. To get the updated list of
stations, please access from
Internet radio > Skytune. In case a
particular stream is still not working,
please contact us or report the case
to Skytune.
• Please check if the playback is
stopped. Press the Tune/Select
knob or OK button on the remote to
resume playback.
• Adjust the volume
• Check if other radio stations have
the same problem or just happened
on a particular station.
If external speaker is connected to
the line-out jack:
• Adjust the volume level of the
external powered speaker.
• Please check if the power of the
external powered speaker is
switched on.
Carry out a reset as follow:
On the radio unit, press the and
buttons together until the radio is off
(screen is blank), then release both
buttons.
If
your radio
can
connect to
the network
successfully,
but is unable
to play
particular
stations
No sound
Radio got
freeze or
no response