P1PVKY / P1PVCDKY
Installation & Service Instructions
030099-347
pg 11 of 14
© Copyright 2007 OASIS Corporation
General Troubleshooting Guidelines:
•
No water flow when either dispense button is pressed:
o
Ensure that the unit is connected to the electrical supply, and that power is going to the
unit
o
Ensure that the unit is connected to a mains water supply and that any shut-off valve is in
the “Open” position
o
Ensure that the Waterblock device (if fitted) is in the “Open” position – if the Waterblock
has been triggered then it needs to be manually reset
o
Ensure that any filter fitted within the unit is not blocked with sediment
o
Ensure that any shut-off valve (if fitted) in the filter system is in the “Open” position
•
Water flows from the ambient system, no water flows from cold system:
o
Water within cooling system is frozen
§
Check the thermostat setting – turn anti-clockwise to increase the temperature
setting of the cold water.
§
Disconnect the power from the unit and allow the the ice inside the cooler to melt.
•
Water dispensed from the cold system is not chilled:
o
Ensure that the cooler is not located in direct sunlight
o
Check that the thermostat on the rear of the unit has not been turned off
o
Check if the compressor is running – if not, then replace starting relay
o
If the compressor is running and no cold water is available, then there may be a fault in
the refrigeration system
•
Bad taste:
o
Flush the machine for a period of 15 minutes. If the bad taste persists contact your
authorised service provider
•
Low flow of cold water:
o
If this happens in the cold water circuit, there may be a problem with freezing. Refer to
the notes for “no water flow from cold system” above
•
Low flow of water for all circuits of the machine:
o
Ensure that the filter is not blocked
o
Ensure all valves in the system are in the fully open position
o
Check the mains water pressure
