18
Owner’s Manual
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE(S)
RESOLUTION(S)
The NuWave Brio
Digital Air Fryer does
not work.
The appliance is not
plugged in.
Did not press On/OFF
button.
Fry Pan Basket is not in
the NuWave Brio Digital
Air Fryer.
Insert the plug into an appropriate
grounded power socket. Press
ON/OFF button after settings
are selected. Place the Fry Pan
Basket in the NuWave Brio Digital
Air Fryer.
The ingredients
fried in the Fry Pan
Basket are not
completely cooked.
Too many ingredients were
used.
The cooking temperature
is too low.
The cooking time is too
short.
Remove some ingredients from
the Fry Pan Basket. Smaller
batches are fried more evenly. Fry
at a higher temperature. Set the
NuWave Brio Digital Air Fryer to fry
for a longer time.
The food is fried
unevenly.
Certain types of ingredients
need to be shaken halfway
through the preparation
time.
Ingredients that are on the top
need to be shaken halfway
through the preparation time.
Fried snacks are
not crispy when
they come out of the
NuWave Brio Digital
Air Fryer.
You used a type of snack
meant to be prepared in a
traditional deep fryer.
Use snacks designed to be baked
in a traditional oven, or lightly brush
some olive oil onto the snacks for a
crispier result.
I cannot slide the Fry
Pan Basket into the
appliance properly.
The Fry Pan Basket is
overfilled.
The Fry Pan Basket is not
placed in the Base Tray
correctly.
Do not fill the Fry Pan Basket more
than 4/5. Push the Fry Pan Basket
down into the Base Tray until you
hear a click.
White smoke is
coming out of the
product.
You are frying greasy
foods. The pan contains
greasy residue from
previous uses.
When you are preparing greasy
ingredients in the NuWave Brio
Digital Air Fryer, large amounts of
oil can smoke and infiltrate into
the pan. The oil will produce white
smoke and the frying pan might
become hotter than usual. This will
not affect the final cooking effect.
White smoke is caused by greasy
heating up in the pan. Make sure
you clean the frying pan properly
after each use.
French fries are
fried unevenly in
the NuWave Brio
Digital Air Fryer.
You did not soak the potato
sticks properly before you
fried them.
You did not use the right
potato type.
Soak potato sticks in a bowl of
water for at least 30 minutes, take
them out and dry them with paper
towel. Use fresh potatoes and make
sure they stay firm during frying.