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A WARRANTY ACTIVATION
Please read this warranty before operating or using your multiCHAIR. To activate the
warranty on your multiCHAIR register it online (www.nuprodx.com/form-registration/index.htm) or by phone. By operat-
ing or using the chair, you agree to the terms of this warranty.
B
WARRANTY
: Nuprodx, Inc. warrants this product against defects in material and workmanship as follows: There is
a
10-Day conditional money-back warranty
. During this time period, the customer is permitted to try out the
multiCHAIR, fully-clothed, keeping the chair in “like new” condition (NOTE: “Like new” condition, in terms of the
multiCHAIR, is defined by Nuprodx, Inc. as no visible wear/usage/water marks for the multiCHAIR to be accepted and
refunds issued when returned to Nuprodx, Inc.). If the customer decides that the multiCHAIR will not work for them,
before the 10-Day period has passed and with the authorization of Nuprodx, the chair can be returned for a full refund
minus a
10% restocking charge
(NOTE: The customer is responsible for both in-bound and out-bound freight). After
the initial 10-Day period has passed, there is a
two-year limited warranty
for all parts of the chair, with the exception of
the seat and back cushions (NOTE: Because of the fragile nature of the foam, there is no warranty for the cushions).
The warranty does not cover normal “wear and tear” from everday use of the product and custom parts/custom cushions
are also excluded from the warranty and cannot be returned for a refund under any circumstances. Please see section E
WARRANTY LIMITATION AND EXCLUSIONS for more info on warranty exclusions.
C
The warranty period begins on the date you receive the chair. For warranty service, please contact Nuprodx, Inc. no
later than one month following the applicable warranty term. The chair will be repaired or replaced at the discretion of
Nuprodx, Inc. with no charges to you for parts and labor, provided you have proof of purchase and of purchase date.
D
DISCLAIMER
: Except for the above warranty, and the acknowledgement by Nuprodx, Inc. that the chair, as manu-
factured by it, is fit for the general purpose for which most persons acquire a chair of its kind, Nuprodx, Inc. provides
that you accept the chair as is, without warranties, either express or implied. Nuprodx, Inc. makes no warranty of fit-
ness for your particular purpose and no warranty of merchantability beyond that already stated. No warranties extend
beyond the duration of the express warranty stated above.
E
WARRANTY LIMITATIONS AND EXCLUSIONS
: The only obligation of Nuprodx, Inc. is to provide the purchaser
with free repair and replacement as described above. This exclusive warranty remedy will not have failed as long as
Nuprodx, Inc. is willing and able to repair or replace as described, but if this remedy should be held to have failed, the
only remaining warranty obligation of Nuprodx, Inc. shall be to refund the acts beyond the control of Nuprodx, Inc. The
warranty does not cover normal “wear and tear” from everday use of the product. Standard seat/back cushions/custom
parts/custom cushions are not covered under the warranty.
F
This warranty gives you specific legal rights, and you may have other rights that may vary from state to state.
G
This warranty does not apply to problems arising from normal wear, improper operation, improper maintenance,
improper storage or similar disclaimer of implied warranties, and some do not allow limitations on how long an implied
warranty may last. Some do not allow exclusion or limitation of incidental or consequential damages. So the above
limitations or exclusions may not apply to you.
H RETURN INSTRUCTIONS
In the event that you need to return the Nuprodx multiCHAIR, please follow the instruc-
tions below:
1) Review the information contained in your warranty to see if this applies to you
2) Obtain a Return Authorization # from Nuprodx, Inc.
3) Re-package the entire chair and its contents in the original packaging and ship to the following address:
Nuprodx, Inc. / Attn: RMA# xxxx
161 S. Vasco Rd., Suite G
Livermore, CA 94551
925-292-0714
889 Hayes St., Sonoma, CA 95476
(707) 934-8266, (707) 934-8269 fax, (855) 220-5171 toll free, [email protected]
LIMITED WARRANTY
